Rongzhu B&B (Chengdu East Station East Square Branch) Reviews

Name: Rongzhu B&B (Chengdu East Station East Square Branch)
Address: 103 Jinmahe Road, Chengdu, China, 103 Jinmahe Road, Mainland, China
Rating: 4.5

Rongzhu B&B (Chengdu East Station East Square Branch)

103 Jinmahe Road, Chengdu, ChinaView Hotel Details

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Rooms and Guests

Rongzhu B&B (Chengdu East Station East Square Branch) Guest Reviews

4.5/5

Great

306 Reviews

Verified reviews

Location4.4

Amenities4.4

Service4.5

Cleanliness4.5

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All Reviews(306)

Positive reviews(283)

Reviews with photos/video(67)

Convenient location(56)

Classy environment(38)

Easy to get around(24)

Average sound insulation(18)

Close to train station(13)

Friendly front desk staff(7)

Would stay again(6)

Clean bedding(3)

Negative reviews(23)

Anonymous User

Guestroom (2 beds)

Checked in May 2024

Business travelers

68 Reviews

4.7/5

Amazing

Posted on May 12, 2024

Very close to Chengdu East Station, the room is larger than usual, newly renovated, the owner is friendly, you can check out at 1pm the next day, because it is a homestay, there will be noise when entering and leaving other rooms

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Response from Property: Welcome to Rongzhu B&B again!

Guest User

Featured Boutique Room (Double bed)

Checked in May 2024

Other

2 Reviews

5.0/5

Outstanding

Posted on May 7, 2024

It was a great experience. The interior of the room was very warm and clean. It was also very close to the high-speed rail station and the transportation nearby was convenient. I highly recommend it. Service: Also very good, the lady was very gentle

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Response from Property: Welcome to Rongzhu B&B again!

Guest User

Guestroom (2 beds)

Checked in May 2024

Business travelers

2 Reviews

5.0/5

Outstanding

Posted on May 6, 2024

The room environment is very good, very warm and clean. The toothpaste is a Japanese brand, see the picture for details. I will come again next time. It is very convenient to go to the high-speed rail station and subway station.

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Response from Property: Welcome to Rongzhu B&B again!

Guest User

Budget Double Room

Checked in Apr 2024

Solo travelers

2 Reviews

5.0/5

Outstanding

Posted on Apr 19, 2024

Facilities: Very good, well decorated, especially the bathroom Sanitation: Very clean Environment: OK Service: The boss is very good

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Response from Property: Welcome to Rongzhu B&B again!

Guest User

Featured Boutique Room (Double bed)

Checked in Apr 2024

Other

1 Reviews

1.0/5

Posted on Apr 13, 2024

I booked a room for 4 nights. The room was at a good discount for the first two days. Then I went out for a day. When I came back, I changed it to the cheapest small room. There were also cockroaches. It was useless to argue with the administrator. The service attitude was very poor. Very Uncomfortable stay experience

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Response from Property: You are being unreliable. You booked a room for four days from Monday to Thursday, and then you said you would go out for a day on Thursday and come back on Friday. Our weekend price is higher than that on weekdays, so why not You allocate time for free and there is no additional fee. If you come to check in at nine o'clock on Friday night, we will still arrange for you the room with the projection king bed series that you reserved. The room you stayed in on the first night was booked for Friday after a guest checked in on Thursday, so we cannot allocate you to the room you stayed in for the first time. After you checked into the guest room, you took a photo of a small hard-winged insect (as evidenced by your photo). You insisted that it was a cockroach and asked us to change the room. After receiving the feedback, our front desk immediately went to the room to check the situation and found that your screen window and The windows are all fully open. It is spring, and the sunshine and temperature are very good that day. It is inevitable that mosquitoes will fly in when the windows and screens are opened. You insist that it is cockroaches, and you insist that we did not tidy up the room. Then we asked the front desk We arranged another room with a large projection bed for you, but you also asked us to give you 20 yuan. You said that other houses' housing prices are cheaper than ours, and there must be B&Bs with lower housing prices than ours. We did not agree to your request for additional money. Then on the morning of April 14th, you again asked our staff to give you 20 yuan, and also asked our staff to help you call a taxi to Chunxi Road. You said you didn’t know how to take a taxi, but our staff helped you call a taxi and watched you go. You get in the car. The overall process of the matter is like this. The main thing in our life is to deal with problems when there are problems. If you have needs, just raise them. If it can satisfy you, everyone will be happy. If it doesn't satisfy you, you can freely choose your service provider.

Guest User

Discount Room

Checked in Apr 2024

Solo travelers

1 Reviews

5.0/5

Outstanding

Posted on Apr 8, 2024

The room is quite big. I missed the bus and stayed late. The location is quite close.

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Response from Property: Welcome to Rongzhu B&B again!

Guest User

Guestroom (2 beds)

Checked in Mar 2024

Friends

3 Reviews

5.0/5

Outstanding

Posted on Mar 10, 2024

The room is big and clean. There is the sound of the high-speed train below at night, but it doesn't affect it. The boss is very nice and easy to communicate with. It is especially suitable for staying when you go out with a few good friends. In short, the stay experience is very good. It is worth recommending. I will come again if I have the chance. There are two suggestions. The kettle is a bit dirty and old. It's time to replace it with a new one. The corners and other places should also be cleaned up.

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Response from Property: OK, all kettles will be checked and all old and dirty ones will be replaced. The corners will be cleaned up. Welcome to Rongzhu B&B again.

Guest User

Boutique Queen Room

Checked in Apr 2024

Business travelers

2 Reviews

5.0/5

Outstanding

Posted on Apr 9, 2024

Very good, good service, very convenient to store luggage, clean and sanitary

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Response from Property: Welcome to Rongzhu B&B again!

Guest User

Boutique Queen Room

Checked in Mar 2024

Other

1 Reviews

5.0/5

Outstanding

Posted on Mar 2, 2024

The room is clean and hygienic, the service attitude is good, and they are always there if you need anything in the early morning. The room facilities are complete, the scenery outside the window is nice, and most importantly, it is close to the high-speed rail station, so you can walk there directly, reducing some taxi costs.

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Response from Property: Thank you for your recognition, welcome to Rongzhu B&B again

Guest User

Budget Double Room

Checked in Feb 2024

Solo travelers

2 Reviews

5.0/5

Outstanding

Posted on Mar 3, 2024

The room is suitable for one person. It is very warm, well-equipped and well-lit. The staff of the B&B are considerate and thoughtful. They helped me move my luggage very well. Thank you very much. I will stay here again next time I come to Chengdu.

Original TextTranslated by Google

Response from Property: Welcome to Rongzhu B&B again!

Guest User

Featured Boutique Room (Double bed)

Checked in Feb 2024

Family

1 Reviews

5.0/5

Outstanding

Posted on Feb 17, 2024

We booked 3 rooms together. Each one was very cozy and homely. Most importantly, it was clean and very close to Chengdu East Station.

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Response from Property: Cleanliness and hygiene are our most basic job. Welcome to Rongzhu B&B again!

btecho

Cozy Triple Room

Checked in Feb 2024

Family

10 Reviews

4.0/5

Very Good

Posted on Feb 29, 2024

The room is a loft suite on the second floor. The living room and large bedroom are very spacious. Only the other small bedroom does not have air conditioning, so it is a bit cold in winter. It is very close to Chengdu East Station. If you need to transfer from the East Station, it takes at most 5 minutes to walk. Rongzhu is a cost-effective choice.

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