Comfort Inn Philadelphia International Airport West

Hard no. If you had hot water for a shower, it would be better. This place is just a little clueless. Whatever you ask for upfront on your reservation will be disregarded. This is perhaps the hotel with the worst breakfast I've seen in years. It's disrespectful.

A decent place to stay near the hotel. The hotel as clean and comfy. The morning breakfast was good. Easy access to major highways. it would be helpful to have more eating options nearby but has few places to eat at walking distance. The area is safe.

I have been visited this hotel after 2 years, and pretty surprised to see the way it has changed. The rooms are beautiful and cozy. The staff was one of the most friendliest and beyond my expectation. I was thrilled to see the warmth at the hotel while check-in process. It was really a budget friendly hotel and only 15 mins drive from the airport. Absolutely recommended 👌🏻

We checked in at the property around 9pm the woman behind the counter was short with us and couldn't even look up from her computer to speak to us. When I booked the property it said extended parking was available for 5.00 per day with free airport shuttle. I asked the woman about the parking she advised that it was 10.00 per day and was annoyed that I even asked about it. She threw the white binder up on the counter for me to hand write my vehicle information in. I filled out the information and she charged my card 50.00 for 5 days. No receipt was given and nothing was given to put in or on my car. We went to our very room for the night. Room was clean but oddly/half remodeled. There was partially patched holes in the walls, no toilet paper holder on the wall, ect. We had signed up for the 7:00am airport shuttle the night before. We were in the lobby by 6:40am and waiting until 715 for the shuttle to arrive. While waiting I asked the man sitting on the counter about the extended parking, that I had paid the night before but wasn't given any sort of receipt. He handed me to slips of paper to tape on my window that said paid. I was nervous about the whole situation but left for the airport regardless. While on my trip 3 days later I received a call from another man at the hotel asking if I had a car parked there. I stated "Yes, is there a problem?" his response was "oh ok, just checking." I think better management is needed on the parking end for sure. Luckily the car was ther

We stayed on the 3rd floor. We were there for 1 night for a funeral so we overlooked the dirt on the floor and paint pealing off the bathroom walls. After dinner we pulled down the beds to sit back and watch TV. The one bed had something that looked like tar on the quilt, under the pillow was hair and what I'm guessing is oil from hair. Then we found bugs in the bed. I asked for a new room. I check it before moving our stuff. The toilet tank was so loose I thought it would fall off. Got another room. It was the best of the worst rooms I've seen in a hotel.

Very very great service we were in the winter storm and they make everything easy for me and my wife very pleasant with the Hotel.

My room had a broken toilet paper holder, bathtub extremely dirty, you had to play with eh door handle to make sure it latches to lock, all my towels hair in it, found stains on my bed room, and front desk seems lack hospitality manners.

I checked in and walked right back out I was given room 109 it was dirty on6th floor and I seen a mouse Nasty I need a refund

Perks of the hotel are few but are: free hotel shuttle, free breakfast 6-9am, small business center with a printer, mini fridge in room, and nice bedside table fixtures. The walls and sheets have many stains. Overall, the place needs quite a bit of maintenance, particularly the photos I posted of 2 door knobs heavily damaged on my hallway. Many door surfaces were also dented as if there are struggles for forced entry. I had seen comments online about a smoke smell that I assumed was temporary if they had a neighbor smoking, but there is a prevalent smoke smell in common places, like the elevator and hallways. The lobby gives a nice appearance at a quick glance but is cheaply decorated. The price is low to stay here, and you do get what you pay for. The front desk does not give a professional appearance and has many ripped paper signs taped up. This Comfort Inn was farther from the airport than I was expecting as you pass like every other hotel chain on the way there (several exits). The free hotel shuttle was pretty prompt to the baggage claim area, but the shuttle itself wasn't in the nicest condition in the interior or exterior. The exterior of the hotel building looked nice. The location immediately neighbors Widener University and a fire station. I did think traffic and hotel patrons (on a Saturday night) were noisy up to 2am.