Hampton Inn Chicago McCormick Place

Pool was saline and clean and warm enough to actually use. Breakfast was nice. Parking was $50 in the self park next door. Entrance houses 3 hotels which is confusing. Hotel had clean products and no terrible chemical or mold smells.

The free breakfast is not a full buffet but a choice of egg and then usually fried potato and beefburger patty or slices of sausage. the rest was tiny yoghurt and bread for toast, or make your own waffles. there is tea coffee and hot chocolate. There was cereal and porridge but sometimes it is made so thin that its not worth eating. There is no tea in the room, just coffee. The machine had a disposable tray but they ran out so I used the same one for 9 days for tea and coffee (i got teabags from the breakfast room). Housekeeping never supplied what you asked for first time, or even second. If you want something and ask at 2pm, you will get it if you chase a couple of times afterwards by 9-10pm. There was also alot of messing about with respect to check out time. I am a member of the loyalty programme which is meant to give you an automatic late checkout. The manager gave it to me but then when I went back to ask about extending it further for a fee, it was clear the other guy behind the counter was on a power trip and the day before started saying I shouldnt have got it and as it was the manager, he wouldnt withdraw it but he could and I should only get an hour and be charged $25/hr after that etc. He was just a mean spiteful man who saw an opportunity to cause worry and distress and he did it. I had luggage to store and it was a late flight so I had to know whether to pack to store it to check out at midday, or 1 or 2 or 3 or 4 (they were messing me about with all times) but this is why I gave a 1 star for service. It is not at all professional but childish and spiteful. I had arranged the extended checkout days before and the day before they were messing me about when I had to pack and had a schedule of things to do? The worst service in any hotel I have ever been in. Hilton is no longer a 5 star experience it seems. 1 star for service.

The location is perfect just next to the exhibition hall but the services was to consider, we had many issues the cleaning service two days they didn’t clean they just took the towels and didn’t put new ones , i guess they have some problems with management hope they will solve it

A very good hotel if you want to visit the Convention Center. The breakfast is simple and could be improved.

I am so incredibly unhappy with my stay here I got to the room everything looked clean from the until I went to go throw something away in the trash, and there was a pill inside the trashcan and garbage not taken out so I called down and I informed them they said they were sorry and that was all Then about five minutes later I find my daughter over underneath the desk and she found over 430 mg Adderall's and I went straight down to the desk and I spoke to the manager and informed them and I ended up taking my daughter to the emergency room to make sure she did not consume of the ***** that was left behind in our dirty room. They told me that they would refund me half of my stay and they moved me to another room. I did say I was nervous that the room wouldn't have been cleaned. They did tell me it was and I should receive my money back in 5 to 7 days , it's now been 14 days and I called they said that there's nothing on my account and a manager would contact me back and no one still contacted me back do not stay here. It is not safe for your children. They do not clean up after themselves, and then they lied and deceived me I could've at least not stayed and got my money back Also will make sure that they are aware of all the hospital bills. I had to rush my daughter, therefore because of them not doing their job

Was very comfortable and clean, great atmosphere, lots of places to eat near by and china town is very close by too.