Hotel Chichen Itza
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Chichen Itza
Hotel Chichen Itza
Health Protected
C. 15 Num 45, Chichen Itza, Jalisco, 97751, Mexico
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A stay at Hotel Chichen Itza places you in the heart of Pisté, within a 5-minute drive of Court of the Thousand Columns and Cenote Sagrado. This family-friendly hotel is 3.3 mi (5.4 km) from Grutas de Balankanché and 3.3 mi (5.4 km) from Plataforma de las Águilas y los Jaguares.Show More
We Price Match
4/5Very Good·Service: 4.1
All 86 Reviews
Amenities
Outdoor Swimming PoolPublic ParkingFreeMeeting RoomCurrency ExchangeLuggage Storage24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Landmarks: Gran Juego de Pelota
(2.0 km)
Landmarks: Cenote Sagrado de Chichen Itzá
(2.0 km)
Landmarks: Chichen Itza
(2.2 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
11
Superior Room, Patio, Pool View
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Minibar
Electric Fan
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7
Standard Double Room-Garden and Pool Side
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Electric Fan
Towel
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3
Standard Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
City View
Electric Fan
Check Availability
Guest Reviews(86)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4.1
AI SummaryAn AI-summarized snapshot of real guest reviews
The property boasts exceptional cleanliness, a convenient location near Chichen Itza, and a range of rooms with either garden or pool views. Guests enjoy a high-quality complimentary breakfast and commend the attentive and friendly staff.
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Helpful
Not Helpful
Lai Wai Kwok
November 16, 2023
離奇琴伊察金字塔景區不遠，酒店有車接送往返，而且司機很友善，還開車送我們去鎮區地道餐廳享用晚餐，不會多收費用或要求小費。
酒店設施不錯，有大泳池。
早餐在酒店前院，不是自助餐，但也算好吃，夠飽。不過要給一點小費。
餐廳晚餐也不俗，墨西哥餐不算貴。
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Guest User
March 19, 2024
環境和服務都不錯。
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Donna
February 11, 2024
this is a high volume hotel that provides service to a large number of tourists, and as a result we felt the employees to be impersonal and too fast paced to provide good customer service. Maybe it was under staffed on the day we were there, if so not the employees fault, but managements, or maybe a lot of people had to call in sick that day.
The reason we stayed at the hotel was so we could arrive at Chichen Itza at opening. We arrived at breakfast at 7 but they would not seat us till 7:15, delayed our arrival at Chichen…and waitress could manage a smile or offer a “sorry for opening late”..
Pizza dinner was not throughly baked and not what we ordered, ate it anyway.
I usually don’t point out little gripes in reviews because no place is perfect but feel this hotel deserves a bad review.
Ernesto
February 4, 2024
You can listen to the sound of the forest while seating in a rocking chair in a long and beautiful corridor facing a magnificent pool.
You going to love the sound of many birds and admired the many green trees around the property.
Charles
February 2, 2024
The location of the hotel is ideal to visit Chichen Itzá. However, no WiFi in the room, just in the lobby near the bar. The lighting in the room is poor.
Divesh
December 25, 2023
The property was not great. No value for money. A very small TV in room with very bad print. Pool was dirty. Breakfast was Ok. Location was a plus.
Hermilo
December 18, 2023
This was an excellent choice for our trip to the Yucatan peninsula. It’s conveniently located and easy to get to, staff was very good. Our booking included breakfast, which was very good. We stayed 3 nights and breakfast was one of my favorite things. It’s very close to chi Chen Itza.
Kalyan
November 27, 2023
The hotel grounds are nice and the location is fantastic for visiting Chichén Itzá (5 min drive). The hotel staff are very friendly and helpful. The food in the hotel is amazing and was some of the best we ate in our week in Mexico.
Nikhil
November 5, 2023
The hotel is very conveniently located for those wanting to visit Chichen Itza early morning.
The staff is very friendly and breakfast spread is great.
We had a good time.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 07:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeFull English/Irish
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4/5
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 24
A stay at Hotel Chichen Itza places you in the heart of Pisté, within a 5-minute drive of Court of the Thousand Columns and Cenote Sagrado. This family-friendly hotel is 3.3 mi (5.4 km) from Grutas de Balankanché and 3.3 mi (5.4 km) from Plataforma de las Águilas y los Jaguares.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite to eat at LOS ARCOS, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Stay in one of 40 guestrooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite to eat at LOS ARCOS, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Stay in one of 40 guestrooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Public ParkingFree
Meeting RoomAdditional charge
Currency Exchange
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public Areas
Outdoor Swimming Pool
Show More