"A Solid Base for Exploring Chichen Itza From Cancun Airport to Hotel/Chichen Itza: -Cancun Airport to Cancun Downtown by ADO bus, cost 180 Mexican Pesos, time 35mins. (1st bus starts at 7.50AM). Tickets can be bought at the time of departure. -Cancun Downtown to Hotel/Chichen Itza by bus, cost 280 Mexican Pesos per person, time 4hrs. -Chichen Itza ticket cost 671 Mexican Pesos (can be bought at the time of visit). We recently stayed at Hotel Doralba and found it to be a very good choice for visiting the famous ruins. The property is very large and spacious, which is great for families. The highlight for us was the swimming pool area, which has a dedicated section for children and a separate, larger pool for adults. Our room was cleaned daily and was always tidy and comfortable. For the price, we felt it offered excellent value. A few important things to note for future guests: · Location & Transportation: The hotel is within walking distance to the ruins(2km walk). For Taxi, It is about a 5km drive away. We used a taxi which was readily available and cost 100 Mexican pesos for a one-way trip. · Dining Options: Be aware that there are no restaurants or shopping centers near the hotel. At hotel you have very few option that also non veg. As vegetarians, we were a little worried, but the staff went above and beyond to accommodate us. They even arranged to have extra vegetable dishes brought in from outside—a incredibly kind and thoughtful gesture that we truly appreciated. Suggestion: Do not forgot to bring your own extra food too."

"The room is clean and the environment is good"

"Old school and very stylish hotel. 10 minutes by car away from the train station and from Chichen Itza itself. They offer bike rental as well. Good breakfast."

"The hotel is an absolute gem—brand new and impeccably maintained! Don’t let the 1km unpaved access road intimidate you (we were at first); as you approach, the stunning building emerges like a sparkling reward at the end of the tunnel! 😀 One side offers a glimpse of the Mayan pyramid’s peak—pure magic! The other side overlooks the spacious pool and lush gardens. No matter your room’s view, you’re in for a treat. All the staff are incredibly friendly and welcoming. Room service is a steal—totally worth it. The pool is inviting, though the water felt just a touch chilly to me."

"We were scheduled to stay at another hotel (through Trip.com) which ended up being closed down. Rather than simply refund our money, Trip.com was VERY helpful and offered to secure another place for us, at their own expense. SO, we ended up at Hacienda Chichen. I have no words for it. The most serene, other-worldly, back to nature, classy, historic place I think I have ever visited. Exquisite is the best word for it. The grounds, the rooms, the pool, the food; it was truly a SANCTUARY. If you want a place to completely restore your soul and sense, choose Hacienda Chichen. Nothing else compares."

"Don Luis is wonderful and so welcoming—the breakfast was good, the place is as described, and he was very helpful with directions etc. We did get some mosquito bites, which is to be expected when in the jungle, but they weren’t too bad and there are mosquito nets over the beds. Would return!"

"Good location and big room size, noise insulation not so good."

"The hotel was not as bad as some of the reviews say. It was a bit dirty (the bathroom) but besides that was fairly well maintained. Good for a short stay if visiting Chichén Itzá as it is very close to the bus station. The surrounding areas (attached) are nice."