"An excellent location, opposite the Il Kil Cebote. It has its own restaurant and a large pool."

"nice environment. Hygiene is very good. The front desk is a bit casual. In the morning, an old man was on duty at the front desk to collect keys without wearing work clothes, as if he was filling in for a second shift."

"Not far from the Chichen Itza Pyramid Scenic Area, the hotel has a shuttle service, and the driver is very friendly. He also drove us to an authentic restaurant in the town for dinner without overcharging or asking for tips. The hotel has good facilities and a large swimming pool. Breakfast is in the front yard of the hotel. It is not a buffet, but it is delicious and filling. But give a little tip. Dinner in the restaurant is also good, and the Mexican food is not expensive."

"We were scheduled to stay at another hotel (through Trip.com) which ended up being closed down. Rather than simply refund our money, Trip.com was VERY helpful and offered to secure another place for us, at their own expense. SO, we ended up at Hacienda Chichen. I have no words for it. The most serene, other-worldly, back to nature, classy, historic place I think I have ever visited. Exquisite is the best word for it. The grounds, the rooms, the pool, the food; it was truly a SANCTUARY. If you want a place to completely restore your soul and sense, choose Hacienda Chichen. Nothing else compares."

"All the staff were lovely. The location was perfect, right next to Chichen Itza. The food at the restaurant was very good. Prices were reasonable. Everything was great."

"Don Luis is wonderful and so welcoming—the breakfast was good, the place is as described, and he was very helpful with directions etc. We did get some mosquito bites, which is to be expected when in the jungle, but they weren’t too bad and there are mosquito nets over the beds. Would return!"

"For the price absoloutly brilliant, the staff were brilliant and very attentive. We only needed one night in Vallodolid so this was perfect. Would definitly stay again if staying over in Vallodolid."

"Good location and big room size, noise insulation not so good."

"The hotel was not as bad as some of the reviews say. It was a bit dirty (the bathroom) but besides that was fairly well maintained. Good for a short stay if visiting Chichén Itzá as it is very close to the bus station. The surrounding areas (attached) are nice."