Wingate by Wyndham Christiansburg

I booked AND PAID for a two night stay (Friday & Saturday) through ********** where it clearly states that I can check in at any time after 3PM. After a long 4.5 hour turned 6 hour drive into Christiansburg due to a blizzard, I arrived around 3:30 AM early Saturday morning, just to be told my reservation had been canceled. Apparently paid for or not, if you haven’t checked in by 3AM they can cancel your room. I’ve NEVER had this happen before. I was told to contact the manager about a refund, and ended up having to book again. It’s about 4AM when we make it to our newly booked King “suite”, where we find the bathroom sink doesn’t drain. So I call down and get a new room. This one had one 1 towel, 1 washcloth & no desk chair. But it was clean and the heat worked, so we made it work. Trying to get a hold of the manager that apparently only works 2hrs M-F was a joke, so I gave up on trying to get my money back!

Had winter weather during my two night stay and the parking area was never plowed nor was the entrances cleared. Also stayed in two separate rooms and both had issues. First room it was the shower head and refrigerator and the second room the coffee maker was missing.

No hot water so no shower x 2 days. No fruit for breakfast. Only OJ. No other juice. No water. Waiting on refund

NO HOT WATER!! Room door was not properly able to be locked. My son had to rig a system with hangers , chairs & an ironing board. If I was not exhausted I'd leave!! Can not wait to meet the GM in the morning

The first room we were in was bad. It smelled, the carpet was wet and the inside door handle was missing on the bathroom door. We didn’t ask to be moved until I saw a bug on the wall. Both front desk ladies were very nice and accommodating. Our second room still had a funky smell but it was better than the first, door wasn’t wet and there was a door handle. I did not see any bugs in that room. We were only there two nights

Not bad for the price. Front desk does did not accept debit/credit for purchases of water and snacks so have cash on you.

didnt stay my sister and i walked in and saw a roach run across the floor right as we walked in the room. Immediately turned around and booked across the street at the hilton.

Had to clean the nightstand with a wash cloth because it had a sticky spill all over it. Lots of things missing from breakfast - no waffle batter on day 2, no forks/knives available, etc. Elevators & our hallway smelled like trash. Hard to find from road at night - sign was hidden by another property.

There was no water pressure in the shower, the sheets smelled weird, and the hotel is too close to the interstate. If your room happens to be on the interstate side, it is noisy. Will not stay here again.