Verified traveler
August 13, 2023
We chose this based on location, free parking, and price for our last minute trip to Chicago. On the plus side, the room was clean and tidy, the a/c worked very well, and there were plenty of spaces to park. On the down side, there were no blankets on the bed (only two light sheets), which I've never seen. Housekeeping did not come at all during our three day stay. Each day we had to get our room key reset because it didn't work. We reserved a non-smoking room and the one we were given clearly had been smoked in substantially. The sink only had warm/hot water, which was frustrating when trying to fill a water bottle for drinking. The traffic and other guests at the hotel above and adjacent to us were very loud at all hours of the night (yelling/fighting/stomping). Each time we went into the office, we had to wait at least 5 minutes before anyone even was around. Definitely would not rebook.