Canaima Chill House

If things were working properly, this would be a better review. The location is a bit impractical uphill on a rocky road, away from the main street. Our first 2 nights we had no hot water. On the 3rd night the power and running water went out. We couldn’t even flush the toilet. We slept in the car since it was too humid in the room, and we had to beg a security guard at another hotel in town to let us use the bathroom at 4am. Now I understand the power and running water going out was not the fault of the host, Joel. However, Joel did not mention this at all and charged full price as if they provided basic plumbing and electricity. We were surprised at the lack of hospitality. Also, we did not receive any email or confirmation after booking. When we arrived the host asked for cash, instead of taking card, which was not requested anywhere.

I could not stay at this place. The location is very inconvenient. Very close to dusty and noisy road. The condition of this place is sad. I preferred to find another place and lose my money.

This property is amazing. The one downfall is the parking situation.. There is very little parking... There is some up a very steep ramp that says 4x4 and AtV. We had a 4x4 and I'm a professional driver for a living. Yet, it still caused damage to our vehicle due to the layout and steepness. Besides parking it was wonderful. You will definitely need a 4x4 and even better if you have a ATV

The chill house was just okay. Had I taken time to research more I would have stayed in a different place on the beach side that provide more in terms of amenities, services and ambiance. The Chillhouse location is not ideal. It is located next to a dusty and noisy road during both day and night. I struggled with breathing the entire time I was there. ATVs and vehicles are constantly struggling to climb the hill so expect tons of dust during your stay during the dry season. I can only imagine the frustration one would experience climbing the hill during the rainy season. You have to have an ATV or 4x4 vehicle to climb the hill…be sure to reserve one before you arrive due to the limited supply in Santa Teresa. There were ants on the cabinets constantly. The place is okay but a bit old and needs a refresh. The neighbors were loud after 2 am. I reported them and received an apology message the next morning from the staff. However, the issue was never addressed with the noisy neighbor. Ask during check in about the cleaning service as the cleaning lady only cleaned our room when we were in the room.

Real nice room which was not a casual room. They really tried to create a chill vibe and the idea that you lay between the trees was really nice (with the big windows behind the bed). Joël helped us really well with finding our way and booking the trip to Tortuga Isle and our surfing lesson. The only thing about the location is that you really need to climb up the hill by foot when going to beach, lunch or dinner.

Loved this place Only issue was the seemingly endless traffic within close proximity to the location in early morning

Nice and original place in the forest. But the access is impossible without a 4x4. The hotel needs refreshment and a bit more cleaning. Nobody at the reception all day long so it's like a to go hotel....surpprising ! The real good point : you sleep in the forest...

It’s a marvellous place to stay in Santa Teresa. Really calm, well decorated, with all the commodities that you need. The kitchen is great to cook, the terrace is amazing and the jacuzzi and swimming pool are aweaome. This hotel is a 5/5. We loved our staying.

Peaceful, quiet and absolutely stunning property. Very steep climb up the hill, about 400 meters/10 minutes walking. Would recommend an ATV or 4x4 but the place itself makes the trek up worth it. The rooms are beautiful with more space than what you would ne d - 2 beds in the loft space, nice main bed, great looking shower, and a functional kitchen in case you don't want to eat out every day. Property manager Joel was also very welcoming and friendly. We would definitely rebook in the future.