Front desk staff was friendly and helpful. Water pressure was terrible. There were black hairs in bathroom sink and on outside of bedding. There was a water bottle cap left on a shelf on check in. There was no mattress protector on the bed, there was a thin fabric layer between the top sheet and mattress but it was smaller than the bed size. Breakfast was okay but they had small flimsy styrofoam cups for coffee with no lids and I prefer coffee to go. Biggest complaint is there was a 3+ inch gap between the bottom of my door and the floor, a hand could fit under it easy and it allowed a lot of light in.