When I arrived there was a security guard at the door and the first thing he said was 'Have you booked?' When I confirmed I had, he went inside and called for the receptionist to come out from wherever they were. The receptionist came out and and said exactly the same thing 'Have you booked?'. While I was being checked in the security guard stood a couple of feet away watching. Once checked in I went to the lift, on one side of the reception desk. While waiting, I turned around and again, found the security guard behind me, leaning on the lounge chairs, watching. The hotel itself is a bit old fashioned but the rooms have been updated, in the style of a Travel Lodge or Premiere Inn, so that was ok. However, I didn't have any shower get so had to go down to let them know. A little later a manager of sorts (she was in a suit) came up with a small water bottle half full of shower get. She was apologetic and said that was the only container they had. I asked her to transfer it to the gel dispenser, she didn't know how, probably one of the cleaners would know. Later I went for a wander outside, there seemed to be a few homeless people around and groups of scruffy looking men wandering about. As a single woman I did feel a little bit of trepidation. I slept well, as the bed was pretty comfortable. However, when I woke up the next morning I had a small bite on my arm and a couple of small bites on the top part of my chest. While taking a shower, I thought I heard a noise, then suddenly heard someone actually coming into the room! I had to yell that the room was occupied. It turned out to be a member of staff bringing more shower gel, which I explained from the bathroom that they'd done already. What shocked me was they way she just walked into my hotel room without making sure it was ok to do so. On checking out, the receptionist just took my key card; she didn't ask for my name or room number, which made me wonder if was I the only person who had booked in. On speaking to my work colleagues later, they mentioned that they thought hotel was probably used as a hostel or for temporary accommodation by the council, which made a bit of sense, as I had seen a group of people sitting in the lounge area when I arrived and the same group were in exactly the same seats when I checked out, like you do when you're familiar or comfortable with a place. Personally, I won't be booking this hotel again, apart from everything else, the bites were enough and could only mean one thing....!😱