We stayed in a Suite in the Maison des Ecureuils at the chateau des Avenieres and had a great family time, enjoying beautiful hikes in the surrounding area and exploring the chateau. The Chateau-hotel is marvelous, inside out, and it’s outdoor area offers spectacular view. Our two-floors suite was spacious, very clean and nicely decorated, including a fireplace and beautiful view, while in the morning we were also served an amazing breakfast with delicious French delis at the chateau. At night, we dined at the incredible “M” restaurant in the chateau, tasting its fine dishes and enjoying great wine. The key opportunity area is the checkin process & the reception-staff (they were neither very welcoming, professional or kind enough when receiving our family - e.g they couldn’t find our reservation for a while and didn’t apologize for it / they didn’t suggest we stay in the lounge area while waiting for our suite to be ready/ they didn’t assess possibility for an available upgrade for us despite we earlier asked for etc - , nor keen to show us around the hotel area and our suite amenities - e.g. they only gave us a letter with few instructions while they didn’t accompany us, neither asked to help with luggage nor showed us our suite, and consequently we had hard time ourselves connecting to internet & Sonos music system there).
Outstanding
62 Reviews