I am usually pleased with Red Roof Inns, but this one exemplified the deterioration of standards in the hospitality business overall. Rust permeated the towel rack; the toilet was semi-inoperative (the lid had to be raised and the flapper unstuck); noise and loud music could be heard all night on the floors below me without any seeming attempt to stop it from the staff; small roaches and other strange insects shared my room; and the internet was slow and sporadic at best. I had an early morning checkout due to my flight and had requested a wake-up call which never came (there were no alarm clocks in the room). At checkout, I had requested an emailed receipt, which after a week has still not arrived - presumably because the desk clerk on duty was too busy talking to a friend and immediately disregarded my request.