The bed were made very good because I stayed in this hotel over 1 month and a week with my family. The kitchen stuff are very lovely and I want to mention 2 ladies. - IDAYAT she’s very very lovely and caring and so friendly with my kids. Everytime she works in the breakfast area she always makes sure there’s enough food and constant food are available. To me she was a mother and she is always smiley and every time she sees us she always says hello which as guests we look forward from every staff member. She is very hardworking and she is fabulous ❤️ - Another young lady from the kitchen is KIARNAH and she is absolutely loving and she is always friendly unlike other staff in the kitchen not to mention names. Kiarnah is hard working and she always makes sure tables are cleaned and available for others to join breakfast. She also makes sure food is available. I have to say Kiarnah is just kind as her mum, her mum also sits in the reception and she is always so cheering and friendly. I want to mention another two ladies which works in housekeeping ANGELA and CHAMELA and they are so lovely and caring. They know how to be kind to others as every stuff should, they don’t know that sometimes with just a hello and a smile they make our days although we as a family are struggling they always make our day. Overall I found my experience at Dagenham travlodge great although some stuff were a bit rude (I’m not going to mention name) and i believe I’m not the only one to experience this but whenever she works in the breakfast there is no food available, we ask if certain food is available and she says there’s none left, she feels no empathy towards while saying and always rolls her eyes. Whenever she works apparently the washing machine don’t work thus the plates are dirty with previous food. This is absolutely disgusting and they should improve how they behave towards guest and kids. She does not say hello or anything and we feel ignored whenever she works in the kitchen. To cancel out the negativity I want to say thank you for those that showed me and my family love and care. And the ladies that I mentioned names they deserve a big applause just because they are so sweet and caring and of course hard workings Thank you for reading my feedback -soniya