Guest User
September 23, 2023
We had originally booked to visit Dalyan in 2020, but unfortunately, due to Covid we had to delay our plans. So we were very much looking forward to staying at the BC Spa Hotel. Having arrived at Dalaman Airport, we were expecting to be collected, as had been organised with the Hotel by our Travel Agent. After waiting for forty-five minutes or so, we gave up and took a taxi. Upon arrival at the Hotel we were told that no such booking was in place. As an overview, the hotel is a quite stunning facility and when we were taken to our room it seemed liked we had picked the right location for our eleven night holiday. They describe themselves as a four stars establishment, which I think would be right with a couple of minor improvements, which I shall detail. Firstly, our room. We had booked a Duplex (two story) room which was very close to one of the two superb swimming pools and the Breakfast room. The highlight of the room is undoubtedly the Hot Tub with Jacuzzi, which was located in the upstairs room along with a massive bed and dressing table etc. The joy of having an invigorating wallow after a day in the sun was well worth the extra we paid for our room. However, there were three points to the room which were slightly disappointing. We had two telephones, one upstairs and one down. A laminated sheet, or a folder detailing what services were available and what numbers to ring for reception, room service or anything else, would have been helpful. Unfortunately, the lighting was in need of a few replacement bulbs. We did point this out to the receptionist straight away, as the light over the stairs did not work at all, which was slightly troubling as it was a quite dark corner. However, nobody came to rectify the fault during our stay. We also had a kitchenette downstairs which had a fridge and a small sink with a tap, but nothing else. There were two electrical sockets on the wall by the worktop, but no appliances were provided. A kettle would have been most appreciated (see below). We did wonder why the kitchenette was there if the was nothing to use in it, apart from the fridge. Moving on to the food service. Breakfast was a good selection of Turkish delicacies and we had variations of one item or the other most days. What was the glaring omission, for us, was the lack of any provision of decent coffee. There was a jar containing a brown powder which we used the hot water provided to make ourselves a drink on the first morning. We were not at all sure what it was supposed to be, but it wasn’t coffee as we know it, and we did not want to drink it. Luckily a fellow guest took pity on us and gave us a couple of coffee bags to use. We did go and buy our own supply later on. We were also surprised that there was no offering of Fruit Juice or Yoghurt at Breakfast, something that was plentiful, as far as we could see. The other thing about the breakfast service which could easily be improved for little expense is the provision of some new large p