I chose to book at Khum Damnoen Resort to have an authentic experience near the floating markets and the Mae Klong railway market. Being used to five-star hotels, I was curious (and a little anxious) to see how this local option would fare in terms of comfort and services. We opted for a lakeside villa with a jacuzzi, which turned out to be a real haven of peace despite a few areas under construction. However, the room was strangely narrow and had a low ceiling. The bathroom clearly left something to be desired: it was small, not air-conditioned, and had an impossible-to-close window that let in heat and humidity. There was also very little storage space, both in the bathroom and in the bedroom, which is not suitable for long stays. However, it remained well equipped with bathrobes, slippers, welcome products, and a minibar. A negative point was the key to the safe, huge and with the room number written on it, which was not practical at all and even counterproductive in terms of security and confidentiality. The hotel has a very large swimming pool, but there were no lounge chairs available except those reserved for the poolside villas. Khum Damnoen Resort also offers various services such as massages, River Kwai activities and bicycle rentals. We only stayed one night and didn't have time to enjoy it. Another disappointing aspect of the hotel is the lack of consistency in design. The different accommodation options seem to have no relation to each other. We observed: - lakeside chalets, with antler chandeliers, - a colonial building, covered in ivy, with corridors that look like a haunted mansion, - villas by the swimming pool, in front which are arranged the only deckchairs which must be occupied by those who use the swimming pool. They also had a slipper bathtub on the terrace, visible to all. Curious… Likewise, the furniture and decorative elements of the hotel, some of which are very cheap, seem to have been added gradually, thus contributing to this impression of incoherence. The staff was numerous, but often overwhelmed. Upon arrival, there were 5 or 6 receptionists crowded behind the desk for just two customers checking in. This impressive number of staff for not much was particularly felt in the restaurant where the service was long and very confusing. We walked around the restaurant when all the tables were free before being seated. There were a lot of giggling waiters. Mastery of English was extremely limited, mr. Fortunately, a proactive and friendly receptionist raised the bar. Unfortunately I didn't notice his name. When leaving the establishment, we
Very Good
9 Reviews