Hotels near Compadres Mall in Dededo

After being „stranded“ in Guam because our connection flights have gotten cancelled over and over again, we decided to trade the uncomfortable chairs at the aiport for a real bed. Since there is no good wifi at the airport we decided to go the touristinformation to book a hotel. After 30 hours without sleep we just didn‘t feel like looking for a free wifi spot just to look up some hotels for one night. We told the employee at the information, that we don‘t care what the rate is. We just want a comfortable clean room with wifi and the hotel shouldn‘t be that far away from the airport. After he made some calls he said that a lot of hotels are full and dont have a room available. I suggested that it might be better if we check online by ourself and wanted to turn away from him as he said he can ask at Harmon Loop hotel. It is a little more expensive with 75$ a night but it is a nice hotel and they offer airportshuttle for 5$ per person for one way. We accepted and went outside to wait for the driver. We were picked up by the manager (I think) who demanded the transportation fee of 10$ dollars as soon as he had shut the doors. After giving him 20$ dollars and asking for the 10$ change he responded with broken english that we will get the change right away. We had to ask two more times for the money before we received our 10$. Irritaded by the whole situation we put it on the language barrier. When we arrived at the hotel it wasn‘t looking very inviting from neither the outside nor the inside. It felt like 40 degrees in the lobby and just to make sure what we have gotten ourselfs into we asked if we could see a room first before checking in. We could see that the people at the front desk didn‘t like that idea and they were discussing stuff in their mother tongue, their eyes still focused at us. Reluctantly he showed us the room. It was very heaten up and a little smelly but it had an ac and he told us that he has just turned it on. So it will be cool in notime. The rest of the room looked „okay“ at first and so we went back to the frontdesk and continued the ckeck-in. While I was completing the formal stuff the woman asked me why we wanted to see the room first, in a tone as if I had insulted her personally. I explained to her that we are just tired and stressed out and we didn‘t want to offend her. She did not reply anything and gave us the key, the wifi password and the remote to the television. But not before demanding the 10$ dollar transportation fee for the next day. Coming back to the room we noticed, that it hasn‘t cooled down. We started looking for a way to control the ac but decided to ask the staff if they could help us. They told me that they only have one remote and if we want to change the settings of the ac we would have to talk to them. After asking several times to give me the remote just temporarilly so we could adjust everything, they gave in and handed the remote over. But only if I will bring it back right afterwards. Be

AWESOME NEWLY RENOVATED BOUTIQUE HOTEL IN TUMON! Stayed at Hotel Tano for about a month, and the hotel was the perfect property for us while on remote work/vacation on Guam visiting family and friends over our kids summer break. The hotel had just completed their renovation and conversion to a newly renovated boutique hotel. We loved the modern design and concept of the property and of the Premier Suite we had stayed in. We also loved the view of Tumon Bay and It’s sunset from our suite. The property is also centrally located on Tumon, where we made the daily walk to Fujita beach which was about a 5 minute walk and the main Tumon shopping ***** which was about a 10 minute walk. Staff were superb, as others mentioned on here. They welcomed us with the Hafa Adai spirit, they were attentive to our family’s needs during our stay, and at times a couple steps ahead in insuring we had a great stay. They sure made us feel like family. These individuals includes (Brandon, Robinson, Sam, Rey, Oz, Misty, Josh, Jay, Mark, Sheryl, and Jamie) A couple specific individuals that made our stay extra special, were Oz and Misty. Oz Lobby Host, consistently greeted us as we departed the hotel to kick-off our day and welcomed us back in the evening as we returned back to the hotel from our fun filled day. Oz would also check in on us to insure we were having a great stay. Misty our room attendant, was consistent in servicing our room, and would consistently check in to see if we needed any additional room amenities during our stay. It was refreshing to come back from our day to a clean room. My kids also loved the care that Misty had put towards their stuff animals. Overall an AWESOME stay, and we are looking forward to staying again and will be recommending Hotel Tano to our stateside friends & family who are in search for a hotel on Guam.

The hotel is located on a steep slope, near the road, the roar of cars is very loud at night. After staying for 3 days, I gave 2 small bottles of water when I checked in! Go to the front desk and ask someone to tell you that you will give it once when you check in! There is also cleaning every day and one day we forget about it! In addition, let me say that the hotel is average, and it is okay to stay for a day or two temporarily

While there are a few positives with this hotel, I do think there are many negatives (below) that need to be addressed. We ended up checking out early and moving to a different hotel that met more of our expectations. Positives -Location -Fun slide, pools are nice (plus baby pool) and kids water park (although very cold) -Free life jacket and baby float rentals -Friendly staff, welcome drink -The ohana grill had really good food and service! Negatives -Rooms are extremely dated and need major renovations. Bathroom had mold, cracks, very run down. It felt gross and unclean. The room quality didn’t remotely match what you’d expect for the price/night. We upgraded to an ocean view and there was no usable patio or chair. -There is a nice outdoor deck that’s smoking and in order to get to the pool and beach, you have to walk through it, so there ends up being a lot of unpleasant smoke inhalation. It seemed like they were catering more to smokers and we were never able to get away from it if we wanted to sit on the deck. Other hotels have a very separate smoking deck so guests do not need to walk in it if they don’t want to. -Music was way too loud in pool area, lobby and restaurants. -Breakfast buffet was below average. While the selection was good, quality was poor. -Beach chairs require a fee, other hotels don’t charge for use of beach chairs.

It must be said that the location of the hotel is facing the street, and it is really noisy at night. After the first night, I had to change rooms. The more important thing is that each room has an electric box. The night was buzzing and noisy, and I had booked four nights at this hotel. After two nights, I was forced to change the hotel. Hotel front desk and health services are ok, especially the front desk service is very good, but it is too noisy, if you live temporarily, it is ok, if you come to the exam, really do not recommend

Update: Upon reading my negative feedback, I was put in touch with Ms. Sunny Cho and Mr. Hanmin Jang. Mr. Jang was very apologetic about our situation and offered to comp our meals at Oceano at a later date. It also came to light that Mr. Tsaio had originally given us an incorrect email and that was why I never received a response back. After we checked in for our reservation Mr. Jang and Ms. Cho made a point to come over to my husband and I to meet us in person and wish us a good dining experience. I also believe that they told our waiter to take extra good care of us on that evening because the service was excellent. My husband and I stayed at Tsubaki in April. Upon our check-in, we were informed by the manger, Tom Tsiao that all of the restaurants on premise were closed due to a recent outbreak of Covid, and our dinner reservations were subsequently cancelled with no notice. Mr. Tsaio offered us 2 options we could cancel our reservation and come back when Oceano was back up and running or we could keep our existing reservation and would receive a voucher to eat at Oceano free of charge, at a later date. We decided to go with the 2nd option, seeing it as a fair comp. In December we decided to use the voucher for our wedding anniversary dinner, to be informed that it did not exist. When we spoke with Mr. Tsaio directly he informed us he did not remember speaking to us and offering a voucher to eat at Oceano. No such voucher existed.

Checking in was okay for my husband that was traveling alone. Next day calling front desk Ms. Charity answered the phone and was very helpful when I told her about my husbands condition. She went above and beyond in help direct my husband to moms and pops store just close by to buy sim card. After help with ordering food, input apps that we can order food much easy also input wifi on all technology. Really appreciate her help. Let there be more Ms. Charity at front desk.

The only negative I have is that some aspects of this hotel are dated/in need of repair, but nothing too bad. OK, maybe a second negative was the nightly live music in the lobby that my co-workers could hear from their rooms on lower floors. The inside of the hotel is open all the way to the top (21 floors). The music was not an issue for me, but I was on the 20th floor. Now for the positive…. The proximity to town is great - you can walk to shopping and dining. The beach was excellent and right on the calm bay. There’s a water sports equipment rental place on the beach right by the hotel pool. You can get pretty much anything you’d need, other than motorized equipment. I rented a paddle board and enjoyed paddling around the bay for a couple of hours and would highly recommend it. There are chairs and umbrellas in the beach. There is also a large, resort style pool with bar. The drinks were good and affordable. While there could stand to be some updating of the pool area (maybe cement patch work and painting), they seemed to be working on it because the second, smaller pool and hot tub were under renovation. It seemed to me that a lot of places in Guam are just now starting to come back from the impact of COVID (low tourist numbers so limited staffing and repairs/updates to properties and restaurants). The Westin Club Lounge was great - good food, wine and beer, plus it’s on the top floor with excellent views to the south and west. The breakfast buffet had a lot of quality options. The gym was a little small for the size of the resort, but it worked. Bonus - plenty of garage parking. The staff was friendly and helpful across the entire resort. I’d absolutely stay here again!!

It's a bit far from downtown Tumon, so it's a bit uncomfortable if you don't rent it, but it's a very good choice for those who want to use it quietly and comfortably like I rented a resort :-) The staff were also very friendly. After two nights in Riga Royal, I moved to Dujit Beach for two more nights, and Dujit Beach felt so noisy. The infinity pool is pretty and the room ocean view is very good. I didn't use breakfast, and the room condition and facilities are a bit outdated. But I didn't expect it, but it was much better than I thought It's not too humid and it's clean It's a good cost-effective hotel!

The answer is yes, we had an excellent experience! The front desk staff are very friendly and helpful and all the staff there greeted us with smiles as we passed by. The small cafe there has delicious breads, cakes and cookies that I kept going back for more. The room was very cozy and clean, we loved the spacious bathroom and the balcony that has the best sunset view! To finish it off, we love swimming in the pools there, great place to take pictures for Instagram with their amazing beach like infinity pool and small cabana rooms! If you guys like my review, try it out, you won’t regret it.