Doral Inn & Suites Miami Airport West Reviews

Unfortunetly I was staying underneath a couple that decided to argue and scream at each other all night. I called a noise complaint. Not to mention that EVERY single plane taking off from Miami happen to fly right over the hotel. Very noisy in general but has kitchenette should you want to cook. Yet you can't take your Breakfast back to your hotel room.

I stayed in room 1021. The water in the shower never got hot . There was an ironing board but no iron. And stain curtains .

The staff all seemed to be very pleasant and accommodating, the only problem (and it is not their fault but they should warn people) is the noise, there are constant planes overhead, you can actually see the underbelly of the plane from the bed in the loft. Ear plugs should be provided to each room or at the least, a warning to bring some.. The loft area was great, the beds (except for the pull out sofa) comfortable.

We walked in our room and immediately left. Roach's on the floor, and absolutely filthy with black dirt and grime in the bathtubs. I want a total refund of my prepaid amount

Poor conditions, no wash cloths offered in the bathroom, room smells and the check in staff had not favorably to my complaints.

The Room was exceptionally dated and with the exception of the staff members who handled check-in and check-out, everyone else I interacted with needed Customer Service Training. Very poor Guest relations.

We tried to cancel this reservation on the tail end of our cruise after having such a horrible experience for the 2 nights prior to our cruise. ******* assured me they would take care of it,and i could book rlsewhere, but they did not. The hotel was dirty, no towels or bedding available. We slept like the honeless with our coats for blankets. The light fixtures had burned out bulbs. The phones didnt work. They fixed nothing. Never believe ******* whwn they tell you "dont worry about it, we will make it right." They do not. Shame on all of them!

Pros Friendly and helpful staff Cons First hotel I’ve encountered charges a fee to receive packages Dirty hotel No bathtub and water runs off on the floor Toilet issues Towels large enough for a child No house keeping Redundant breakfast Limited lightening surrounding hotel The noise was expected because the airport is close by No free shuttle services to & from Airport

Air Conditiong didn't work; Had to ask for wash clothes for both bathrooms, Hot tub didn't work

I didn’t get my deposit of 150 dollars back, i waited the 5 days that u was supposed to wait and nothing. My other comment is that the girl that worked at the desk was really nice

This place has potential for owners that care. The tubs need upgrading, the floors looked like they hadn’t been swept, and our room smelled of mildew from water damage. Needs some love and care.

DO NOT STAY HERE! We paid $300 for a room that sleeps 8. It was filthy and had roaches. Not just a roach but baby roaches in the kitchen and in the refrigerator. The floors were so dirty that we had to bathe in the filthy bathroom which has paint peeling off the tubs and put socks on just to walk around. The sleeper couch that we had to use was also very dirty and old. The front door had a 1 inch gap all around it and you could see the light, I’m not even sure how the door stayed closed. The planes from the airport go all night long and sounded like they were going to crash into the building. If we could have found another place we would have left. When I told the front desk about the roaches the worker just okay thanks and stayed he would call someone.

Airplane noise was nonstop until 2am the beds were awful to sleep on, your body would sink into like an air mattress deflating. Breakfast area was really small and crowded.

Liked it for the price. Wish they offered daily cleaning service. Especially in changing towels and linnen.