Nadia
November 19, 2023
One downfall is that my reservation got changed without noticed. I had chosen a room with 2 Queen beds. Upon my check-in, I got a “upgrade” to a King bed suite with a pullout sofa bed. The sofa bed was really uncomfortable for an adult.
So they offered to bring a single size air marrées bed. The bed was deflating as we tried it to se the confort. The other option, was a queen mattress on the floor. At the end, the Queen mattress was fine. I cannot hide, the staff was nice & accommodating. They offered to adjust our nightly rate in consequence. After all, the for one night we stayed, it was good.