Maldron Hotel Merrion Road

Service Quality: Guests frequently commend the friendly and helpful staff, who are attentive and ensure a pleasant stay. The staff's welcoming attitude and willingness to assist contribute to a positive experience.(based on 1 review)

Completely disgusted by this hotel in Dublin, has been staying in this hotel for nearly a week. Because I just came to Dublin, I didn't know there was a football match recently, so I didn't renew the rent long in advance, and when I woke up, I found that I couldn't book a room. When we went to the front desk, the manager asked us to check out, wait for someone to check out in the hotel and arrange a room for us immediately, and arrange us to wait in the conference room, we were assured to book a room for the next day. During this period, we were afraid of making the hotel difficult, and we have been looking for other hotels, but none of them have rooms. Then, around 12 am, a Chinese Northeast Shenyang employee of the hotel came and asked us to leave. We explained why, but he said we had to leave. And then the night shift manager at their hotel came and kicked us out again. But it was the most dangerous time in the early morning, and we were afraid to leave with a lot of luggage and two children. Then they said they would call their manager to ease things up, but instead they called the police, and when they got to the bottom of it, they told us to stay. It felt like a thrill and a scare. Refresh our knowledge of Irish hotels. You can run a hotel and bully guests? I don't know who would dare stay in a hotel like this.

The staff were very friendly and we found the location easy to use with the public transit that ran frequently. The breakfast offerings were excellent and I’d recommend adding that option. We would return to this hotel and location without hesitation.