Sonesta Select Atlanta Duluth Hotel

Our stay here was okay, the staff was friendly, the room was spacious and it's located in a great location. However, the hotel could use a good Deep cleaning and it feels like it was a very nice place at one time but could now use some updates.

It was good for travel.

Property has a lot of potentials, needs cleaning and some of the people who are there, looks like they stay in the hotel and it feels like they don't maintain the property. Smells and feels like a motel. Nice location, cleaners are doing poor job on cleaning the property.

This hotel needs major work. The cleanliness, the staff, and facilities need upgrading. People were hanging out in the lobby. The staff could not get equipment to work. It felt like this was a place for people who are experiencing displaced living.

This property had a great check in experience but when I got to the room, there were pink stains on the carpet, the soap looked old and looked like it was used, there was only one towel, there were no usb chargers, the cable on the tv didn’t work, and overall didn’t look like the room was cleaned at all.

One thing about this hotel should put back the bathroom Ventilation for some reason the bathroom ventilation was taken out.Due to all the airborne diseases I recommend they put back ventilation in all the bathrooms proper ventilation is needed in this era and plumbing is terrible the bathroom sink was not draining properly I have to request to move my room for them to send in a repair guy in my room.

The entire floor we stayed on smelled like pot. You couldn’t escape the smell. It gave us a headache. Our room floor was not cleaned. There was a hair pick on the floor beside the couch and a bubble wand on the bathroom floor not to mention tiny pieces of debris. The carpet was oily as well. The hallway carpet had not been vacuumed either. And the hall walls had dark splatter stains and scuffs. The elevators were just as dirty with ghost images of removed graffiti. They had no soaps, and I was given a padded fitted mattress cover when I requested an extra blanket. The housekeepers sat on their phones and did not wipe the tables as people finished their breakfast. Had to request them to wipe the table and seats. They didn’t speak English so I had to mime the request before they figured out what I was asking. (Yes, the same workers who were on their phones.) The front desk was pleasant and friendly, however. While the actual room was spacious, the beds were cramped and uncomfortable. Way too small for double occupancy. Breakfast was a full bar with eggs, sausage, waffles, cereals, juices, bagels, fruit, etc. It was a nice contrast to the run-down dirty building itself. New elevators, beds, paint, and floors absolutely needed. Elevators were slow. The location was what we needed, however, for our stay, so had deal with everything being sub-par.

The front desk said no smoke in the room, but smoke smell from elevator to the room. Dirty and Unhealthy to stay.

This is the first hotel we have stayed at in a while that we haven't had to spray air fresher when we walked in. It smelled ckean and you could tell it gets cleaned regular. We usually soray air freshener, turn the air on and leave for a while just because othe rooms usually smell like the door has not been opened in a while...not thus place. Friendly folks, and an awesome breakfast and a beautiful room fir a great price.