Sheraton Duluth Hotel Reviews

The hotel is in heart of Duluth. Just a couple of minutes walk to the Lift Bridge. New and clean hotel. But no free parking though.

Parking and access was so far away that I thought my partner was having a stroke. Checkin was great by phone, but I was given no instructions on how to enter the building.

It is hooked to the Hospital that our Mother was in, and we had access to her at all times. Staff was great and helpful.

I really enjoyed the comfort of the bed...room in the shower...gels and shampoo...big towels...night light in bathroom. Need more coffee though. I went to front desk and they had it right there. Most places have to go looking for it. Will return to this location.

Mostly very nice, beds clean, a bit on the too firm side. We had been at the hospital since Dec 22 and decided to get a room because it connected to the hospital. I booked with ******* then discovered that booking with hotel/hospital we would have been charged less, $200 less, this was a huge difference and not very helpful front desk. This upset me, we already did not want to spend Christmas at the hospital. Even if the hotel could not have changed the price I would have been willing to contact *******, I’ve always had luck in the past if I needed to change an error with booking. The front desk told me she would not help even if ******* was willing to cancel my booking that took place about 1 hour before I walked over to the hotel.

I thought the hotel was excellent, but when we checked in I found out the pool was closed due to a remodeling project. This was posted on their website but since I booked with ******* I wasn’t aware of this and the hotel managers’ hands were tied since I booked the stay through a third party. I will never go through ******* again!!!!

Great place, just had the bad luck of running into the one receptionist that acted as he was doing us a favor by checking us in, his attitude was unbearable, too bad because everyone else was really nice and pleasant.

The staff was not helpful a lot and also the parking is kind of complicated but the view from the hotel was amazing

Lovely room, cozy bed with good sheets. The 2nd floor does not sound fancy, but there was an interesting view of Superior street, that was nice. Awesome cocktails at the bar. Dogs allowed for $75, (kinda steep for 1 nite). Grassy spots for doggie were over a block away. The parking was confusing with poor signage, but good it exists since the area is very busy. Other bars and food in close walking distance. Huge hospital 1 block away. Bartender was awesome.

They found two rooms for us to check-in early as we had a wedding to go to close to their regular check-in at 4 pm.

Staff was great and amazing views of lake superior.

We loved the view from our room. The room was great. I found a little mold in the shower and the hot tub could use a cleaning.

There was a terrible sound that went on all night. Water tank? Hardly anyone there any put us right by the ice machine.

I came in there after leaving the hospital after my husbands surgery. When I went into the lounge he man at the desk looked at me like I was some sort of low life. Don't go there unless properly dressed and looking perfect.