Xana Lite Hotel (Dunhua Railway Station)

The hotel facilities are very complete. The lady at the front desk also recommended to me that there are many food and scenery near the hotel. The hotel is also very close to the station, so it is very convenient to travel. There is a free parking space in front of the hotel.

The location of the hotel is okay, the train station is quite close by car, the overall decoration design of the room is okay, and the sanitation is decent, but the decoration time may be a bit long, the walls are a little mottled, I don't know why the quilt cover is damaged and still in use, good or bad Xi'an is also a hotel chain, so there's no need to save so much...

Playing with sanitation facilities in the environment: How can it look like a chain hotel? Dilapidated, facilities damaged and disrepair, like a private hotel. There are stains on the table that cannot be wiped off; the air conditioner is about to fall out, the walls are not clean, and the floor is soaked and swollen. Service: When I checked in on the first day, the front desk clerk was really vicious, as if she was begging her to check in, and ignored the answer, it was disgusting, and directly blocked Dunhua, and it was no longer used as a transit point. An accommodation that seriously affects the travel experience, is Dunhua managed in this way?

The room is very satisfactory, the location is very close to the train station, there is a free parking space at the door, the environment is very good, and I had a good rest. The sister at the front desk also helped me store my belongings and upgraded the room type for free. I was very satisfied with my stay.

I booked a special room, this room type is next to the elevator, it is not recommended to choose. The hotel is relatively old and the walls inside the house are dirty. Others can only be said to be barely acceptable. This room type is only suitable for one person to live in, and one more person can't turn around. It is about 15 minutes' walk from the railway station and bus station.

The hotel environment is clean and tidy, which makes people extremely comfortable. It gave me a homely feeling and the price was very reasonable. I took a family to stay. Sun Ruiyang at the front desk received us very warmly and helped us to check in in advance in the morning and store our luggage. Things fell at the front desk when we went upstairs, and we delivered them to our room directly before we noticed it. It is meticulous and attentive, and all the problems are arranged for you to solve. Suggest that the hotel praise Ms. Sun.

The service is really hard to describe! When I first arrived in Dunhua, I immediately gave a very bad impression. Arrived in Dunhua early in the morning, and told the front desk to check in after 12 o'clock, so I planned to store the backpack at the front desk and go out first in the afternoon to check in. Sooner or later, when I was going to store the backpack for breakfast, the front desk said that there may not be the room type you want by noon. We were puzzled at the time. We called specifically to reserve the room we wanted on the day of booking. Why did we say that there might not be a room at this time? . The explanation from the front desk was that if you originally wanted to check out at noon, you might not be able to refund at that time. We questioned it, and the front desk said directly that you can withdraw. There are many hotels outside. Although the problem was resolved in the end, the store manager came, but it was really an uncomfortable experience. I will definitely not live there again next time I go!

Really good service attitude is very good hotel is very clean 🧹Sanitation: The room is very clean 🍃Environment: The location is also very good, 🔔Service: Very good attitude

一直很信賴希岸酒店，全國各地旅遊都會首選希岸 很喜歡希岸的裝修風格，而且連鎖酒店衞生環境設施都有保證 房間很舒適 而且服務態度特別好！ 酒店地理位置離火車站特別近！！ 而且酒店旁邊有一家延辛燒烤特別好吃，緊挨着的湯飯也特別好吃！！！ 我臨走時候包丟了，還是前台姐姐發現了給我打電話告訴我的！！！真的太感謝了 沒拍圖片衹能發兩張附近的好吃的了