General Palmer Hotel Reviews

Really great ambiance and location! Friendly staff and accommodating hours for breakfast and checkout.

The hotel was lovely and the service was excellent. There was a musty odor as we approached the checkin desk that was unpleasant which was a bit distracting. The room was well kept and very comfortable beds. Our room was right on the Main Street so it was very noisy with traffic and we could hear our neighbors next door so earplugs were necessary to sleep. Overall lovely hotel and full of nostalgia.

The oatmeal raisin cookies set out in the afternoon are off the charts good. Just next door to the Durango Railway its a great place to stay before taking the ride.

Everything was great except we went out to enjoy the night life and when returning to the motel we were locked out. Rang the buzzer for 30 minutes before someone let us in.

Lovely room, quiet, but wish it had more amenities in the bathroom. (tissues, said etc.)

We stayed the night here while we played Santa and Mrs Claus for Noel night. Friendly staff and lovely historical decorum

The value was not very good for the amount charged for this stay. I expected much more for the cost. This property is mediocre at best.

My wife and I had previously stayed at the more upscale, period Strater Hotel nearby and loved it, but never this more affordable,19th Century gem. We'll definitely be back. The beautiful lobby with attached library and sunny sitting rooms charms you the instant you walk in and the the friendly, helpful staff who greet you further your sense of satisfaction and ease. Stepping into our room was like going back in time (aside from the very adequate, wall-mounted flat screen TV). The bed was super comfy, there was plenty of storage and we enjoyed a very quiet, comfortable night. The free, hot breakfast was a nice surprise (although no protein was available). My only caveat concerning this property - the elevator is ancient and very small, barely accommodating two people and two suitcases. It's also a bit of struggle to get in and out of, requiring you to open a heavy door and pull back a metal, accordion style gate. Coffee is always available on each floor and in the lobby, where you'll find free cookies as well. Oh, and free, off-street parking is included with your stay. This really is a delightful place, full of character, comfort and charm.

Beautiful old hotel in great condition, right smack in downtown Durango, CO. Lots of activities and restaurants to walk to. The only negative was the free breakfast. Could have better selections and more room for sitting and eating. The young man attending to the breakfast was not very interested in his job, I.e., cleaning, taking care of food, etc.

Very cool historic hotel! I would definitely recommend staying here!

Loved the history and background. Great location. Very comfortable. The old style elevator was interesting but a real pain.

Liked the nostalgia of staying in this historical, 1890's, hotel. Conveniently located too. Note: beds comfortable, however, be sure to pull them away from the wall before sleeping as any movement causes banging on the wall, therefore, occupants got woken up often.

One of the best hotels ever! Classic hotel, immaculate, excellent breakfast - five stars all around.

Front desk staff was excellent. No housekeeping during a four day stay unless requested. When I requested housekeeping, I got a pile of towels and the garbage emptied. No communication regarding separate building, second floor, no elevator. No breakfast one morning due to cook being ill, daily charge was refunded. Toilet required maintenance. Room heat functioned when it pleased. Not terrible in October but could be an issue in December! Wonderful for access to Durango-Silverton railway and historic Main Street.