Sonesta Simply Suites St Louis Earth City Reviews

很好的酒店，下次還會來住

The gentleman at the front desk was one of the most polite and kind individuals ive met in a long time. He was very helpful and had a positive attitude that just made my stay immediately great. The room was great, very clean and quiet. Will definitely be staying here whenever im back in town.

Stayed here several times. Will stay here again. The only negative, I noticed it was starting to wear down a bit. Shower had low pressure, bathroom sink was cracked, A/C unit support piece sticking out. So a little maintenance would help bring back to a nice place to stay. But overall for the price, I will stay again....

Customer service was great- Grey (or Greg?) was so friendly. The room was spacious, but there was a note on the door indicating that the carpet was damp - I presume from cleaning. But it was more than damp- it was just plain wet. There was no soap in the room (I had to go back down to the front desk and retrieve some). The bedding had numerous holes in it and was clearly worn. There were other significant signs of wear and tear in the room, including a very leaky bath faucet when you showered. I had a comfortable enough stay for one night but I don’t think I would stay here again.

The room was really comfortable and clean but the problem i have is that the employees are so disrespectful. Speaking ill of paying customers is unacceptable. I’m speaking on more of the men that work on floors. The women were respectful which I appreciated. The young men need training on how to speak about visitors. That person knows who they are. I believe that it was the young maintenance guy. Very immature I might add. Front desk people were nice. So all wasn’t bad. Room really comfortable and clean.

I was expecting a hotel, which it is not. I stepped in and there was no one to great me or answer to the bell. The room was a large studio. It had a noisy fridge (had to shut it down) and TV was just line channels. I did not appreciate being charged 5 dollars per day of parking and not getting an invoice for reimbursement purposes. I did not check beforehand given that I never had to pay for parking in lodgings off the highway.

We were traveling in route to Southern Indiana from Nebraska, we're looking for a place for overnight and convenient access to the Arch, this place MORE than fit the need, GREAT customer service experience and wonderful accomodations. THANK YOU SOOO MUCH 👍👍🙂🙂

The rooms are good size and with supplies for your stay. There was a terrible smell coming from the garbage disposal which eventually went away.

The Sonesta was fine for a one night stay while traveling. But the overall feel was of a dorm rather than a hotel. It was okay but I wouldn’t choose them next time.

overall stay was good. floor could have been attended to a little better. The room was comfortable and fit our needs for the time we were there. The staff was friendly and very a tentative to our needs. We were pleased with our stay and will consider Sonesta Simply Suites for or future stays away from home.

Staff exceptionally friendly and helpful. Room was clean and functional for our extended stay. Free laundry facilities were very clean. Location worked well for us.

Staff is exceptionally friendly and helpful. They made a difficult time for us a little easier to deal with. The room was clean and functional. Location was good for us and staff was always available.

The staff was very welcoming and professional. The room is clean and comfortable. Had reminders in the rooms of general information.

Check in was quick, received a friendly reception coming and going and the room itself was clean. Also the location is great with easy access to the highway, service station and McDonald's. Beware of the in-house grocery area though. The idea of having it is nice since there are no vending machines, and it is great that everything is provided on the "honor system" but everything is $3. Think of a small granola bar or a bag of fruit snacks the size of what you get in a box of packaged individual bags with maybe 8 pieces in each. Yeah, those were $3. Highway robbery! Pack your own snacks or make a run to Walmart.