Holiday Inn Express Jakarta Matraman Reviews

Good hotel, I stayed there many times, good location, surrounding with food areas

Check in the hotel quite fast. The staff checked me in around 1pm..Good service!! I enjoyed the stay and breakfast. Will return again in future…

The food is good, the service is great

I have stayed in this hotel for approximately 5 times or more, my rate would be 8.5/10 considering the price, location, facilities and staff hospitality. This was the first time I got a room with a connnecting door. I didn’t like it when I found out that the door was not locked, though it couldn’t be opened from another room. The room was spotless most of the time. Then I was a bit disappointed when I found a small insect on the carpet.

The night receptions was not very helpful, when we checked in, our key card had a problem getting into the lift so we couldn't go up. Then he used his master card to access the upper floors. We asked him how we would get into the room if our key card didn't work? He said, it's just a problem with the lift key card not the room, even though it's on the lift access but we need the access renewed. When we arrived at the door, the card could not open the door. We had go to lobby again to get a new room key card. There was no apology from the reception staff at that time.

I have stayed at this hotel many times already, almost every time I visit Jakarta. So far, very reasonable price with good quality.

Great Hotel, good size room and comes with breakfast. There are also a gym and laundry. There are many eateries and convenient stores around the hotel.

A good hotel in Matraman area. Easy access, express service and clean room..

Good deal. breakfast is good, the reception stuff is very friendly,

Just a room nothing to say I found big red spot beside the bed the location is very bad and very noisy because the hotel is located in crowded street

srayed overbight. very accommodating staff.

Our second time stay this time 3D2N 1. Room looked like new renovation and so cozy and clean 2. Check in and outvery fast, helpful and high efficient staff, we asked to prepare takeaway for our breakfast because of early flight at our chrck out, the staff made good arrangement

always had a nice experience during stay in Holiday Inn Express Matraman, thank youu, keep this nice!

We did not stay on this date and we were not given the opportunity to change our arrival date (wrong date and no compensation, had to book a new room)