Guest User
September 15, 2025
The air conditioner was broken, so I called the front desk twice. At first, we managed to get it to work, but within 15 minutes, it shut off on its own and we couldn't sleep. The heat was so intense I called the front desk a second time. The first time, they came to my room to check it out, but despite my explaining the above, they were shaking their feet and putting their hands on their hips to operate the air conditioner. They seemed a little annoyed, asking, "Is the air blowing now? Is this okay?" and then just left. And sure enough, within 15 minutes, the air conditioner was off and still blowing. So I called a second time. They sighed. The second time, they said they were on their way to my room, but an hour passed and they still hadn't arrived. Unable to bear the heat, I checked out around 1 a.m. and looked for a different hotel room. They didn't offer any other rooms, and they didn't offer any refunds. It was just a horrible experience, sitting in a sweltering room in the middle of the night.
Original TextTranslation provided by Google