Filion Suites Resort & Spa

The hotel is in the sticks abit however the views are magnificent. The hotel puts on a minibus to take guests to mythos beach. Food was ok, drinks really good. We had a room at the bottom of the hill of the hotel which was a trek but can't grumble. Try get a room nearer the pool bar. No evening snacks but shop onsite will be open. All in all good place but not a 5star so lower expectations are required. I would return.

We loved our stay in fillion suite resort. Staff are amazing and so friendly and the hotel is beautiful. We enjoyed the entertainment, the bar and the buffet for breakfast, lunch and dinner was absolutely amazing. Would highly recommend.

Let's get the big negative out of the way first this hotel is not 5 star and travel companies should seriously look at this when advertising it so because quite simply it's not, saying that it is a very nice hotel in a stunning setting although more than a little bit remote from Bali itself, it has a shuttle bus which runs back and forth during the day but if you wanted to venture out at night it would cost you around 40 euros for taxis, our superior double room was spacious with stunning views from Balcony, restraunt was again set with views food was nice but not what I would have expected from a 5 star hotel, Drinks we're nice but mostly served from plastic tumblers again not what I would expect from 5 star hotel, pool areas were nice and the biggest bonus is that the hotel has its own private beach with loungers at the shuttle bus drop off point, the staff are all lovely apart from one grumpy older barman who's name I never got, everyone else was exceptional with a special mention for Vasilius my new friend, all in all we had an enjoyable stay but please change your 5 star rating to avoid disappointment.

We were compelled to make a last-minute upgrade to a superior double room, incurring an additional cost of £100. To our surprise, we were also burdened with a tourist tax of £65, of which we had not been previously informed. Disappointingly, the room did not live up to its "superior" label and bore little resemblance to the images depicted on the website. In fact, the room, as well as the overall condition of the establishment, appeared worn-out and somewhat haphazard, with visible cracks beginning to emerge. While the food provided was acceptable and plentiful, the options for vegans and vegetarians were limited. Leftover dinner often doubled as the following day's lunch or breakfast, and while the salad selection and fruit were satisfactory, there were occasional days when the offerings fell short. Situated amidst serene mountains, the location offered a tranquil and relaxing atmosphere. However, exploring the surrounding areas without a car proved challenging. Although a shuttle bus service was available, it only accommodated a maximum of eight people, leading to overcrowding and competition for seats. Despite our attempts to queue patiently, it seemed that others were unfamiliar with this British custom. To make matters more inconvenient, the shuttle service ceased operations at 5 pm, leaving no alternative transportation options besides the hotel-provided taxis. These taxis charged a hefty €20 for a mere five-minute journey, resulting in substantial expenses if one wished to venture out once a day. In total, our taxi costs would have amounted to approximately €300 per f we went out every evening. While the all-inclusive package offered the convenience of staying within the hotel premises, the limited choices available at the small onsite market, including the absence of alternative milk options and accommodations for lactose-intolerant guests, necessitated a trip into town as the hotel did not provide milk alternatives which seems crazy… All things considered, our holiday experience was pleasant, albeit with certain drawbacks. Given the price we paid, £1300, which increased to nearly £1400 due to the tax, for a week of all-inclusive amenities, it can be argued that we received what we paid for.

Filion Suites is wonderful place for those who appreciate quality food, great views and amazing service. This is my seventh trip to Crete and it's the best! My compliments! Highly recommended Special thanks to Regina from the front desk! Many thanks!!!

What a lovely trip and what a lovely hotel. Good amenities and good food also. Clean and tidy rooms. The customer service was great and staff were incredible and friendly. Will 100% come back again. The excursions were fantastic and there was also plenty of choice

Me and my girlfriend stayed here and it was perfect for a quiet couples holiday! The staff are very attentive, the food selection was great, the room was spotless and the view from our balcony had an amazing mountain view. I would definitely recommend staying here if you are looking for a relaxing break.

My boyfriend and I went here for a week in May and it was a lovely hotel! The staff were very friendly and the views were amazing! It is a very good hotel for a calm and relaxing holiday! Would definitely recommend to people after a relaxing getaway!

Beautiful location. Fantastic views from our room. Room clean and staff very welcoming. Towels changed daily. Beach towels available. Kettle and cups in room. You need to get tea and coffee from the bar. Hairdryer in room but totally useless. The food is of very poor quality. Always cold and full of flies. Often long queues for the bar. This has the potential to be a five star hotel but the chef needs some basic training or sacking. Not knowing I knew some Greek, the chef and dining service actually said they would not eat some of the food and laughed. Alot of the male staff looked and spoke inappropriate about female customers. If you are of a specific nationality then you will be given an above and beyond service, along with food specially cooked for you. Would I return? no unless their was a self catering option. I can eat chicken and salad daily but not when it's infested with flies. This is just my own thoughts about hygiene and food.