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Best Western Tower West Lodge
3.7/576 Reviews
Mom and I were on a fun road trip that was somewhat derailed by car trouble. When we arrived at this location we had been driving 10-11 hours in an effort to try and recover the time we had lost. Grateful to find a best western as we have always found them to be consistently wonderful. Upon checking in we found my mothers ac unit to be inoperable and smelled as if it was on fire. The heat was unbearable. My room also seemed to have an inoperable unit as well. When Mom called to let them know the front desk agent said she would need to wait for the repair man to arrive. My mother is elderly and disabled. The condition of the room was not suitable for her to remain in it. We went to the front desk and explained we would be leaving. It just simply wasn't possible to continue to have my mother in the heat. The front desk agent let us know that any refund would have to be discussed with Nicole the General Manager. I called Nicole a day or two later to discuss the situation. She immediately started raising her voice. I was given no opportunity to even speak a single word. When I asked her if she was even going to give me an opportunity to speak she hung up on me. Mind blown. I see where the terrible customer service comes from. The fish stinks at the head. We are currently in direct contact with corporate. This is not a good representation of what I have always found to be a great place to stay. The only reply can seem to respond with is that wrong are liars so be prepared to read that only in her response.

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Local Travel Info

Highest PriceUS$1,119
Lowest PriceUS$71
Number of Reviews 517
Number of hotels8
Average Price(Weekday Night)US$160
Average Price(Weekend Night)US$164

Tips for Selecting a 3 Star Hotel in Gillette

On Trip.com, it's easy to search for hotels in Gillette. Planning a trip to Gillette? If you travel to United States, visiting Gillette is a good choice. For trips in Gillette, you can choose hotels around the city center or accommodations near popular attractions.

There is no civilian airport in this city. You can visit a nearby city first, and then head to Gillette using other means of transportation. It's easy to travel by bus in Gillette. There are buses to surrounding cities available every day.

On Trip.com, there are 24 recommended hotels in Gillette. When looking for hotels in Gillette, there are likely good options at a nightly budget of just 75 USD. There are 1 four-star hotels in Gillette at an average price of 77 USD per night. There are 14 three-star hotels in Gillette at an average price of 76 USD per night. There are 9 two-star hotels in Gillette at an average price of 74 USD per night. There are many well-known chain hotels in Gillette. In Gillette, there are hotels under the Ramada brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Ramada. Hotels under the Ramada brand are a good choice. A popular hotel in Gillette, Ramada Plaza & Conference Center by Wyndham Gillette is also one of the highest rated. Howard Johnson by Wyndham Gillette is also one of the most frequently chosen hotels.

The most popular attractions for tourists in Gillette are Horse Palace, Eagle Butte Coal Mine, Dalbey Memorial Park. Commercial areas like Pandora are ideal places to buy souvenirs.

Average seasonal Temperature

• Spring: 35.44°F during the day, 23.59°F at night

• Summer: 60.22°F during the day, 46.69°F at night

• Autumn: 74.75°F during the day, 59.58°F at night

• Winter: 40.77°F during the day, 28.92°F at night

Average seasonal Rainfall

• Spring: 8.555119 cm

• Summer: 30.22441 cm

• Autumn: 17.925196 cm

• Winter: 11.259843 cm

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