Hotel Fantasy

Great central location. Clean hotel. Breakfast is amazing! Everyone friendly. Buzzy bar atmosphere. Lovely terrace with great views. What’s not to like?! Highly recommended place to stay in this oh so interesting ancient town. So much to see in Gjirocastra, you’ll need at least 2 nights.

This is a large and unmissable hotel in the old town part of the city (as you can probably tell from the photos). I had a triple room and it was massive. Breakfast was great, front desk staff was really helpful in helping me find some services for my phone and gave me great tips and tricks for navigating the city. Note that there isnt any soundproofing - this would generally be fine for me but I had the bad luck of sharing my floor with a large group of people who were partying and running around the floor and slamming doors until the wee hours. Despite that I still had a great short stay at the hotel.

The hotel was great! Location is very close to the bazaar and the path to the castle, receptionists are fantastic, the room was clean, modern, and comfortable. Views from our balcony and the large patio seating areas are gorgeous! Food in the restaurant is just ok. There were a few minor things, such as the room is quite small and very plain (no decor or art work on the walls), the batteries in air con didn’t work, we had to ask for glasses for the room, they provide a coffee maker but no coffee pods, the eggs and sausage in the breakfast buffet were cold, even at 8:00 am. Perhaps they’re just getting set up for the season, and they were quick to remedy anything of concern when we let them know. They have a little way to go before they will warrant 10 out of 10, but they are almost there and we still think this is the best hotel choice in Gjirokaster!

Nice hotel, very well located. Espacious rooms, comfy beds, good bathroom. Special mention to Havi, a girl at the reception desk, who helped us recover a sunglasses that an Italian guest had stolen. She checked the camera images and solved everything fast and easy. Besides, really nice and professional person.

I booked a night at Hotel Fantasy by Booking and the photos and description that they gave me on Whatsapp was wrong and deceivefull! They don't have parking lot, not even an entrance for cars...what is crazy because with luggage is a nightmare! So the only good and positive thing about this hotel was the night receptionist called Egla (Egna?)...she was simply amazing and so helpful...tying to compensate the serious negative things in this hotel! She was really so polite and nice. But the rest of the experience was I nightmare: the Wi-Fi didn't work, the phone in the room didn't work, the cleaning of the room was bad (there were dead flies in the room), there were many broken things in the WC and the worst was the breakfast! The boy in the breakfast service was rude, and didn't care about anything! Lots of things were missing in the breakfast and there were no reposition at all! And this happened at 08:00...He was more occupied in drinking his juice and talking to the recepcionist in the morning than to serve us! THE HORRIBLE BREAKFAST: It had no fruit; It had no juices (just a little of orange juice); It had no warm milk; It had no cereals; It had no iogurte; It had no vegetables (just old tomatoe); It had no cheese or ham; It had no forks! Yes...no forks (we should eat in our hands?!) It was so so so bad...I don't recommend this hotel...it is a scam...and the service is horrific! Simply horrific! And the recepcionist in the morning (not Egna) was rude and very responsive! And tried to charge me 80€/night when my reservation in Booking was 72€/night! I don't recommend this hotel to anyone. There are so many other great choices in the old town of Gjirokastër!

Excellent location and very friendly and helpful staff. All tourist spots within walking distance. Famous bazaar is 2 minutes walk from the hotel. Airvon in room was fantastic especially during the very hot weather. I strongly recommend this hotel and will stay here again.

The hotel is amazng. The view from the rooms is incredible as the hotel is on a hill. There is no dedicated parking at the hotel but the team were so helpful in finding space for our car in the hotel next door. Great breakfast too

This hotel would have great potential, but it still needs to take care of its customers. certainly, there are qualities: beautiful building, with well-decorated corridors, elevator, well located with superb open views of the valley, the old and new towns, large flat terrace in front. however a lot of downsides. to illustrate a few of them, 1) twice, I went to reception to ask to operate the tv and its particular “smart box”, I waited 1 hour the first time without any response, and 15 minutes a second time … nothing is followed concretely, in 2 days no TV, b) the room telephone did not work, c) very basic room, dull, in terms of decoration, d) on the 5 electrical outlets in the room , impossible to easily recharge our devices, one socket by the wifi router, the 2nd by the smart tv box, the other by the bedside lamp, a 4th by the kettle, fridge, etc… e) breakfast is d 'a distressing basic, non-existent service, and for example the hot dishes initially are not kept warm in any way, fruit and unfortunately nothing local is offered, and we discover by chance that we can be served a cappuccino, no tea offered… in short, not 4* level f) you can add a very expensive taxi to go from the bus station to the hotel. Like many other hotels, even much simpler, they offer to pick you up, here there is only a few minutes journey (the return was however granted to us by the hotel, but at the cost of a repeated request , almost reluctantly, nothing followed for us) g) during check out, no “bon voyage”, no excuses. h) we have not received any invoice after payment. i) our room was not made on the 2nd day (sic), it seems that it should have been mentioned in advance… j) the first evening, loud music in front of the terrace, difficult to fall asleep k) early the next morning, waking up by the gardener cutting the hedges in front of the hotel rooms (sic)…. in short a hotel, with weak communication and visibly not managed for customers