Best Western Plus Monica Royale Inn Suites Reviews

Everything turned out pretty good so my stay was nice

Our stay was excellent. Clean hotel, decent breakfast, quiet and comfortable.

I have been booking this Hotel for the last 5 years. This is the first time I will be leaving a bad review in all my stays at this location. The shower is now old, the beds were soft but you could tell they were badly worn. I struggled with the light in this room. Guess I will be staying at a newer location...

Easy check in no problem, very nice lady checking me in. Very professional

The hotel was better than expected. Enjoyed my stay. Breakfast was excellent. Very clean. Only issue was the shower water pressure was no good.

the e bed sheets smell stinky. i cannot sleep inside. jest i stay. Top off bed Because of i am sickie never think again.

Beds and chairs too soft. I sat in the chair in my room and 1 in the lobby and in both sunk till my knees were highir than my hips.

Very nice hotel. It was clean and very comfortable. The food was delicious. The staff was friendly and the hotel is very easy to locate.

The checkin was very easy. Desk clerk was very nice and helpful. Everything was clean and smells really good. The rooms are very roomy and i especially like it because they have ceiling fans.

Staff was very friendly, rooms were clean and comfortable

The carpet in the room was old and dirty.. The internet was unable to connect to my iPad and my wifes iPad was slow. It was just not a good stay. They use to be a pet friendly hotel and now they are not.

A place to lay my head. They put us in a ADA room...which was fine...the breakfast was good. There is this envelope with the housekeeper's name on it on the furniture that holds the TV. I only left a few bucks. Why? There was syrup or something sticky on the desk where the coffee maker sits. Just missed getting my arm in it. No way you could miss it if you wiped the desk down. Other than that everything was comfortable and clean.

Clean, comfortable, spacious room and every amenity to make the stay perfect. Big, well lit parking lot and the hotel is close to many restaurants.

The room was quiet and the staff were exceptional. However, the room was very neglected and well worn. It smelled of old perfume. The curtains were stained and threadbare. There were dead flies and dust in every corner. There were multiple stains on the carpet. The shower faucet controls did not work properly, and had mildew on the glass doors. One of the bathroom light switches was practically falling off the wall. It was tidy, but the room seemed like it had not been maintained well. There was no way to turn off the ceiling fan which rattled constantly. The TV in the main bedroom area was almost falling apart as well as the other two TV's in the room did not work at all. Overall the environment was quiet, and the bed comfortable, but this suite needs some serious TLC and updating. For the price of my entire stay, I expected something much better than what I experienced. The staff, was wonderful though. Very nice, and very accommodating.