Jinma Palace

218 Middle Tonghui Road (Tonghui Zhong Lu), Hangzhou, 311200, Zhejiang, ChinaShow on map
Opened: 1996 Situated at the foot of Beishan Park, the splendid 5-star Jinma Palace (Jinma Fandian) is a short drive from the renowned West Lake area, and only 20 minutes from the airport.Show More

Select room
hotel overview picture
jinma-palace
jinma-palace
jinma-palace
jinma-palace
jinma-palace
jinma-palace
  • Very Clean4.8
  • Excellent Amenities4.7
  • Excellent Location4.7
  • Excellent Service4.8

4.7/5Outstanding

Delicious breakfast, Classy environment
99% Recommended
  • Very Clean4.8
  • Excellent Amenities4.7
  • Excellent Location4.7
  • Excellent Service4.8

4.7/5Outstanding

Delicious breakfast, Classy environment
99% Recommended
  • 21.2km
  • 770m
  • 750m
No places of interest within 1000m
View Map
Wi-Fi in designated areas
Restaurant
Bar
Non-smoking floor
Currency exchange
Show All Amenities
resx
room overview picture
Superior Queen Room
2 adults
1 queen bed
28m²
Photos and Amenities
room overview picture
Superior Twin Room
2 adults
2 single beds
28m²
Photos and Amenities
room overview picture
Parent-child Room
3 adults
1 single bed and 1 queen bed
36m²
Photos and Amenities
room overview picture
Deluxe Twin Room
2 adults
2 single beds
36m²
Photos and Amenities
room overview picture
Deluxe Queen Room
2 adults
1 queen bed
36m²
Photos and Amenities
room overview picture
Business Queen Room
2 adults
1 queen bed
42m²
Photos and Amenities
room overview picture
Business Suite
2 adults
1 queen bed
60m²
Photos and Amenities
room overview picture
Family Suite
4 adults
2 queen beds
76m²
Photos and Amenities
room overview picture
Deluxe Suite
2 adults
1 queen bed
72m²
Photos and Amenities
room overview picture
Connecting Suite - 2-Bedroom
4 adults
1 queen bed and 2 single beds
108m²
Photos and Amenities
room overview picture
Executive Suite
2 adults
1 queen bed
80m²
Photos and Amenities

Reviews(1619 verified guest reviews)

  • profile picture

    Guest User

    • Stayed in July 2020
    • Families
    5/ 5
    Perfect

    The hotel provides swimming. If you want to swim, you can come down and play. Because you didn’t bring your swimming trunks in the itinerary, you had to buy swimming trunks at the front desk of the swimming pool for up to 10-15 yuan. The front desk sold 58 one and bought two, so I didn’t care too much. After the money was changed, I went in and was told that I could not enter the water without wearing a swimming cap. I had no choice but to return to the front desk to buy a swimming cap. A swimming cap with a price of 38 on the label told me 58. One said that the quality was different and the bargaining was nowhere to be found. If you can’t afford it, don’t play it. **Takeaway will bring me two swimming caps + a kid’s swimming ring, including the delivery fee, a total of 42.5 yuan. Adding a red envelope of 20 yuan has nothing to do with how much money is mainly annoying! The other services in the hotel are okay. This thing is really irritating

    Translation provided by Google
    Posted July 11, 2020
    Helpful
    • 1
      2
      3
      4
      5
      ...
      162

Hotel Policy

Check-in and Check-out
Check-in from 14:00Check-out before 12:00
Children and Extra Beds
Children are welcome at this hotel.

Need to Know

Hotel Notes
为贯彻落实《浙江省生活垃圾管理办法》相关规定,自2019年12月31日起酒店不得主动提供一次性用品。我们诚邀您一起加入环保事业,为环境的可持续性发展贡献自己的一份力量,如您有需求可在入住酒店时联系前台服务人员,我们将竭诚为您提供优质服务,感谢您的配合和支持!

Hotel Description

  • Opened: 1996
  • Renovated: 2012
  • Number of Rooms: 600
Situated at the foot of Beishan Park, the splendid 5-star Jinma Palace (Jinma Fandian) is a short drive from the renowned West Lake area, and only 20 minutes from the airport. This Hangzhou hotel is famous for its elegant and spacious lobby, which is beautifully surrounded by a three-story atrium, and exquisitely decked out with a marble bridge, jade and stone carvings and coronated with classical murals. The hotel's elegantly decorated restaurants and bars offer a superior dining experience with Chinese food and international cuisine both on offer. With 15 conference rooms of various sizes and five function halls, this hotel is well-equipped for business demands. A business center also provides services such as an airport pickup service and secretarial services, and there are many facilities to entertain clients. A wide variety of recreational facilities gives guests the opportunity to keep fit, have fun and socialize. An indoor glass-domed swimming pool and first class gym keep guests entertained while staying healthy, while a more laid back experience can be had in the beauty salon or relaxing with a foot massage or a sauna.

Services & Amenities

  • Restaurant
  • Bar
  • Gym
  • Indoor swimming pool
  • Conference hall
  • Lobby bar
Transportation Services
  • Car rental
Activities
  • Indoor swimming poolFree
  • Mahjong/chess/poker room
  • Karaoke
Health & Wellness
  • Gym
  • Foot massage
Front Desk Services
  • Trip.com Group Exclusive Access
  • Bellhops
  • Luggage storageFree
  • Front desk safe
  • Duty manager (24 hours)
  • Taxi booking
  • Concierge service
  • Attraction ticket service
  • Wake-up call
  • Credit cards accepted
  • Currency exchange
  • Front desk (24 hours)
  • Door attendant
  • Tourist map
  • Postal service
  • Pay once for all purchases at check-out
Cleaning Services
  • Laundry service
Food & Drink
  • Restaurant
  • Room service
  • Bar
Other
  • Butler service
  • Wedding service
Public Area
  • Wi-Fi in designated areasFree
  • Mini shopping mall
  • Lobby seating area
Business Services
  • Conference hall
  • Business center
  • Multimedia system
  • Fax/copying service
  • Multi-function room
General
  • Elevator
  • Executive floor
  • Lobby bar
  • Audio system & speakers
  • ATM
  • Accessible rooms
  • Newspaper in lobby
  • Non-smoking floor
  • CCTV in public areas
Kid's Facilities
  • Toys for Children
  • Kids’ toothbrush
  • Kids’ bathrobes
  • Kids’ slippers

Haven't found the right hotel yet?