Cascades Mountain Resort, Ascend Hotel Collection
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Rooms and Guests
1 room, 2 adults, 0 children
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Cascades Mountain Resort, Ascend Hotel Collection
Health Protected
201 Sugarloaf Rd, Hendersonville, North Carolina, 28792, United States
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Located in Hendersonville, Cascades Mountain Resort, Ascend Hotel Collection is in the mountains, a 3-minute drive from Blue Ridge Mall and 6 minutes from Saint Paul Mountain Vineyards. This family-friendly hotel is 5.6 mi (9 km) from Elijah Mountain Gem Mine and 7.9 mi (12.7 km) from Jump Off Rock.Show More
We Price Match
3.3/5Cleanliness: 3.4
All 101 Reviews
Amenities
Indoor Swimming PoolHorse RidingParkingFreeMeeting RoomChildren's PoolWater Slide24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Asheville Regional Airport
(16.5 km)
Landmarks: Epic Theatres of Hendersonville
(850m)
Landmarks: Jackson Park
(2.8 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
1
King Room
1 King bed
Has window
Non-smoking
Refrigerator
Minibar
TV
Microwave Oven
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3
King Room-Accessible/Non Smoking
1 King bed
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
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2
Standard Room, 2 Queen Beds, Non Smoking
2 Queen bed
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
1
Standard Room, 1 King Bed with Sofa Bed, Non Smoking
1 King bed
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
Suite, Multiple Beds, Non Smoking
2 Queen bed
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
1
Suite, 1 King Bed with Sofa Bed, Non Smoking
1 King bed
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
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Guest Reviews(101)
3.3/5
Verified Reviews- Cleanliness3.4
- Amenities3.3
- Location3.4
- Service3.4
PRETTYpea
October 22, 2023
No hot water and roaches. Hot tub didn't work. No food service as advertised. Staff couldn't answer questions properly. No warning before hand about the hot water. No good.
Guest User
May 20, 2023
Hot tubs are still down for a few months now. Very comfortable stay though. Water doesn't get real hot.
No breakfast or anything but a decent stay. Great location though right off 4 seasons Blvd.
Glenda Laswell
September 6, 2022
My room wasn't ready for 2.5 hours after arriving. Trash in parking lots, front desk clerk looked overwhelmed but polite. Room was clean, bed comfy. Ceiling tiles were falling out in hallways & ceiling leaking.
DIANA
January 3, 2024
Wi-Fi, hot tub, and gym unavailable for use for several months we realized after arriving and reading reviews. In room fridge did not cool - we were offered an ice bucket to compensate. Has a
Richard
December 24, 2023
Great trip took the kids to go tubbing location is perfect plenty of places to eat. Bar and dining was fantastic every member of the staff was great. Rich the restaurant manager was top notch along with front desk. Pool and play area was perfect for kids after tubbing. Already planning next trip.
Adam
December 5, 2023
The stay didn’t meet my expectations, once I booked the room and it emailed a long list of accommodations that was currently unavailable, which inconvenienced us as family. Once we arrived at the hotel it seemed like a decent place but the pool was literally freezing and the building in which it was located. Once we got back to the room to take showers the water would not get warm at all, literally couldnt take a shower without shivering. The overall night wasnt to enjoyable
Jessica
November 27, 2023
The first thing you notice when you walk in is torn up furniture. The vending machines were all out of items. The room had paint bubbling off the wall and the bathroom ceiling had mold. Staff was nice. Wouldn't stay again.
Robert
November 26, 2023
Liked the location.
The lobby, pool, were okay. The room was in dire need of renovation. The ceiling and walls of the bathroom were peeling paint. We did not bother using the shower. The carpeting worn/aged. We couldn't wait to move on from our overnight stay. The room condition did not warrant the Friday night rate of $140.
Rae
November 24, 2023
The facility is outdated, old, dirty, cold water showers unless you let the water run ten minutes first. Beds are old worn out, rooms are cold and poor lighting. Halls smell. The lobby is disgraceful with peeled leather on all the leather like sofas. Cheap stay and you really don’t even get what you pay for. Only thing it has going for it is a pool for a cheap vacay for families. Too many written rules should tell you run don’t stay here. We needed two wash clothes for our second night stay and had to return our dirty towels to the front desk before they would give us clean ones. We did have a do not disturb sign on our room because we didn’t want anyone entering and thought getting wash clothes wouldn’t be such an issue. Won’t stay here again!
Property Policies
Check-in and Check-out Times
Check-in: 16:00–04:00 the next day
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | US$1.00 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.4/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1960
- Number of Rooms: 100
Located in Hendersonville, Cascades Mountain Resort, Ascend Hotel Collection is in the mountains, a 3-minute drive from Blue Ridge Mall and 6 minutes from Saint Paul Mountain Vineyards. This family-friendly hotel is 5.6 mi (9 km) from Elijah Mountain Gem Mine and 7.9 mi (12.7 km) from Jump Off Rock.
Dip into one of the 3 spa tubs or enjoy other recreational amenities, which include a waterslide. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Grab dinner at Old Orchard Tavern, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour business center, a 24-hour front desk, and a vending machine. Planning an event in Hendersonville? This hotel has 2100 square feet (195 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided on request.
Dip into one of the 3 spa tubs or enjoy other recreational amenities, which include a waterslide. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Grab dinner at Old Orchard Tavern, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour business center, a 24-hour front desk, and a vending machine. Planning an event in Hendersonville? This hotel has 2100 square feet (195 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided on request.
Services & Amenities
Most popular business facilities
Indoor Swimming Pool
Horse Riding
ParkingFree
Meeting RoomAdditional charge
Children's Pool
Water Slide
24-Hour Front Desk
Wi-Fi in Public AreasFree
Show More