Erciyes Hill Hotel

Great location , friendly helpful staff, wonderful buffet food. Loved our stay here. Right near the main slopes with a free shuttle bus to the ski lift every 15 minutes. Buffet breakfast and dinner included , lots of variety and good tasty food. Free Turkish bath downstairs , can pay and get the full treatment including massages which is great for skiing so take swimmers to wear in the Turkish bath if you plan it use it . The showers and the Turkish bath area do need a really good clean however which was a bit disappointing . Ask for a room on the back side as the road is busy on the front rooms.

The front desk gentleman was very helpful (long hair with ponytail). The fact that he could speak really good english helped. The breakfast was very basic, but the dinner was absolutely divine.

Наше знакомство с Lavanda Luxury spa & beauty началось с отеля Эржиес Хил, где мы познакомились с менеджером СПА - Танером. Танер - профессионал, супер ответственный человек, позаботился о нашем комфорте. Также, организовал сервис - за нами всегда приезжала машина, забирала с горки, из отеля и привозила обратно. Седат - парень на рецепции, говорит по-русски/англ, приветливый, всегда готов помочь. Девушки балийки, Адель, Луни, Улан, делают хороший массаж. После горки, мягкая сауна и массаж - то что нужно. Благодарим за релакс! Our first experience with Lavanda Luxury spa & beauty was at Erciyes Hill Hotel. The spa manager Taner arranged everything for us, including a shuttle -we were picked up from our hotel and were drove back. He is a super responsible and professional person. Thanks to him, we didn’t worry about anything. The receptionist, Sedat, speaks Russian/English, he’s friendly and helpful. We enjoyed the massage by Adel, Luni, Ulan. After skiing, a sauna and a relaxing massage is right what you need!

This place is ideal for all nature lovers because it is in an ideal location... Right next to the road... It is easy to find, and the friendly staff of the hotel will ensure a pleasant stay. Ibrahim is at your service. The hotel is filled with warm interior and local specialties. In the immediate vicinity of the ski resort and local shops...

Overall, it was a disappointing stay. There was basically no welcome or attention from the front of house staff. The breakfast and lunch was terrible. There was also leak from the bath that flooded the bathroom after showering.