Guest User
September 8, 2023
Lock up your valuables at the California Hotel!
Cash was taken from inside my luggage.
The hotel was at fault as they checked me into the wrong room. The safety deposit box didn't work, and they cleaned the room unexpectedly while I was out. The desk staff fobbed me off for a day, and I had to insist on speaking with the manager the next day. They kept me waiting for 90 minutes in the lobby and when the manager appeared, she hadn't been informed about the theft. Wasted more time explaining the problem and no responsibility or remedy was found.
Only half of my cash was taken, typical for a hotel theft - I guess the thief was hoping not to be discovered.
Saw the police in the lobby the next day with another guest so I suspect the hotel has a problem.
Included pics of the broken safe and the police in the lobby.
The showers are bad - they are above a bath and the pipe is not long enough, so you have to crouch over and the breakfast is bad.
Good location though.
The song 'Hotel California' is permanently ruined for me after staying here!
'Last thing I remember, I was
Running for the door
I had to find the passage back
To the place I was before'