Hotel Mayari Holbox

Nice little hotel in the centre of Holbox. Very friendly and English speaking people working there. We stayed for one night and enjoyed our stay.

The hotel was nice. I did not have any towels during my 2 night stay. The pool was out of service. The owner was very nice.

All the bad reviews were right! The front desk guy and girl were so rude and don’t care about customers. The room didn’t have a fridge, no toiletries, AC not working properly and they had NO RUNNING WATER. Toilet, sink, shower had no water for a whole day. No one at the front desk was available to help. Run fast from this place. I left after one night, I was booked for 5 nights but could not stay any longer. This is the worst experience I’ve ever had with a hotel. Se creen que son la gran cosa los dos chicos de enfrente. Creo son hermano y hermana, no son nada educados! No son nada!

The hotel is very disappointing. We checked in on Thursday April 20 and had no problem. Friday we got up in the morning and there was no water. We asked the front desk and we were told they were working on it and it would be on in a little while. It was a little inconvenience but we were going to the beach so we left. We came back around 5:00 and wanted to shower before we went to dinner. Went to our room and still no water. We were a little upset but we're assured the water would be on soon. Long story short, the water never came back on. We realized too late that the water would not be on so it was too late to move somewhere else. The toilet didn't flush we couldn't was even our hands. Needless to say, this is by far the worst place we have ever stayed. We are on a bus right now and we feel, look and smell disgusting. I want a refund because it's very unsanitary and something no one wants to deal with on vacation.

It’s so close to the ferry and super easy to go to everywhere just walking. I didn’t use bike or club car.

The hotel was decorated beautifully and the staff were very kind. However, there were no towels in the room, only sheets (no comforter) on the bed, and the hot water was very sporadic. The pool was also not available due to water problems. The beds were very uncomfortable as they were hard as rocks. It was in a favorable location though and it was a quick walk to the ferry, beach, and centro.

Great location, needs a little bit more cleaning,

We arrived and they informed us that they had no water. They can open the water only at certain times of the day but they don’t tell you when. The girls at the desk were nice and we only stayed one night because once we went to the room, the sink in the bathroom was were dirty. Also, the beds are not very comfortable.They definitely need to take care of this place and fix many things around. It should not be called a hotel given that it looks more like a hostal.