Unsafe and Uncaring – Not Suitable for Solo Female Travellers
I had initially enjoyed my stay and even extended it. Unfortunately, the following night turned into a horror story.
I went to bed early as I had to be up the next morning, but was suddenly awakened around midnight by terrifying screams from the woman in the room next door. She screamed for at least 10 minutes, sounding genuinely frightened. No staff came to help. I tried calling reception, but the phone in my room wasn’t working. I considered going downstairs, but as a solo female traveler, I felt unsafe doing so in a narrow hallway with unknown risks.
Eventually, I fell asleep again—only to be woken up later by another round of screaming, doors slamming, and a man’s voice. By 1:30 AM, I was too anxious and panicked to sleep. The noise, shouting, and even music continued until 3 AM. I got the courage to open the door, went downstairs, and asked the night receptionist to intervene, but my night was already ruined.
At checkout, I shared everything with the morning staff, but there was no apology or concern. I asked for a partial refund, given how disturbed and unsafe the night was, but was ignored.
I do not recommend this hotel for solo female travelers or families. It did not feel safe, and the staff showed no urgency or care. This experience left me shaken and exhausted to the point of getting severely unwell for listening to violence coming from next door.
