Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Dec 13, 2023|Standard Japanese-Style Room-Main Building
Guest UserOnsen hotel offering excellent service, superb food and privacy.
Service was next to nothing, staff offered Salmon sushi and malt tea at no extra cost as I choosed to skip breakfast to catch up with early bus schedule. The room was very clean and quite spacious.
Dinner and breakfast was in Kaiseki style. The food was excellent, particularly the sashimi and the Hida beef (both grilled and sukiyaki).The use of local ingredients added to the uniqueness of the experience.
The onsen was not big but cozy. Considering the hotel has about 20 rooms only, it offer very good privacy and I enjoyed the public bath twice alone in my 2 days stay. Rental private bath was a good surprise and worth to try if you are traveling in pair.
Location is a bit far from train and bus station up on the top of the hill, but the the pickup service and a nice view of the mountain compensated for that.
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Price per night from:SEK 2,824
Posted on May 13, 2025
Guest User
The room is very satisfactory. It is very Japanese style. The housekeepers are like family. They are very friendly. The hotel has private baths, open-air baths and large baths. Since the hotel is very private, you will hardly see other people even in the large bath. It is very comfortable. The breakfast provided is also very rich and very nice.
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Price per night from:SEK 2,426
Posted on Feb 5, 2026
Guest User
Impression:
Ogawaya was one of the three day-trip options I considered for my Gero trip last summer, and it left a great impression then. So, when planning this winter trip, I really wanted to stay here for a night. Since I booked late, I was lucky to even snag a room.
Service:
The front desk had a Chinese-speaking staff member who was, hands down, the loveliest Chinese-speaking person I encountered on any of my trips. Unlike some uncomfortable experiences I had at Dormy Inn Kumamoto and with the Nohi bus today, this young lady was genuinely warm and friendly.
Facilities:
During my day trip last summer, I only got to use the women's bath that was open in the afternoon. It was very clean and had a silk bath. This time, I tried the other bath in the morning, but I still feel that Sagi-no-yu has a more unique charm. Also, on the first floor of the scenic view building where I stayed, there's a 'Can Onsen' (sparkling onsen) which is open to women from afternoon to evening. It features a highly concentrated carbonated hot spring. Although it's artificial, it's definitely worth trying. The lobby has a self-service drink bar, and after a hot spring bath, enjoying a cold orange juice while watching the river flow by outside the window is incredibly relaxing.
Drawbacks:
The only downside was the noise from my next-door neighbors. I don't know who they were, but this is the only Japanese hotel I've stayed in where I've experienced such loud noise. Despite having two layers of doors, I was disturbed both in the evening and in the morning.
Highlights:
A great bonus is that the hotel's refrigerator has a freezer compartment – a freezer compartment! Perfect for storing ice cream!
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Price per night from:SEK 897
Posted on Feb 14, 2025
Guest User
Very memorable experience, the whole process from the start to leave was wonderful, touching service, perfect meal, only a little bit I'm not too used to is there is no shower in the room, it's my personal habit. But it was a very memorable journey and I am very grateful to all the staff of KKR Gero for their care and service, thank you again
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Price per night from:SEK 621
Posted on Aug 23, 2024|Japanese-Style Standard Room with Mountain View
Guest UserThis is the best onsen hotel we’ve stayed in, among those we’ve stayed in for the past 12 years! We stayed here for 2 nights.
We’ve extremely grateful to the hosts for their outstanding service and hospitality from the heart. Loved the thoughtfully varied menu for each meal.
The establishment is spotlessly clean and excellently maintained. Each morning, our towels and yukata (hotel gowns) were replaced. So were the amenities ( fragrant green tea packs, snacks). The housekeeping staff even offered to mop our rooms after only one night’s stay.
The wifi was also fast and sustained well in the guest room and public lounge areas. There are facilities to cater to a wide range of age groups from seniors like us and children too. There were ample resting chairs in the lounge and on the way to the historian’s well as guest rooms.
The best facility was the hot springs! They are
exactly as depicted in the hotel website. Numerous indoor pools of various temperature all have the renowned ‘beautifying’ odorless alkaline water. My skin felt so smooth and moisturized after only one soak.
What’s more the hot springs stay open for in-house guests from 10.30 am to 11 pm and day-trip visitors from 10.30 am to 8 pm. In-house guests can also use the hotsprings early from 6 to 9 am. There is a European dry sauna as well as wet steam rooms in both make and female hotspring areas.
We would love to stay here again!
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Price per night from:SEK 723
Posted on Dec 17, 2024|Moriyamakan Kotemari Japanese Room with 8 Tatami and Open-air Bath
Guest UserStayed there for two nights.
In-room onsen was good, staff at reception excellent. Food was simply terrible. Rice was cold (personally it’s simply unacceptable in any Japanese restaurant except for sushi may be?), the chef seems to enjoy making fusion dishes (and except that they were unappetising). To name but a few, we had strawberry mousse for starter, tofu (which was bitter) and pickles with miso for mains, and who’d put diced apple in an apple sorbet?? (Felt as though I was biting into ice cubes). The waitress was also extremely impatient and rushed us through our meals (we finished our dinners within 35 minutes, breakfasts 20).
I honestly cannot recommend this hotel. Sorry, but no.
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Price per night from:SEK 2,116
Posted on Apr 17, 2024|Deluxe Japanese Western Style Room with Hot Spring Bath
旅遊特警VERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOODVERY GOOD
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Price per night from:SEK 3,006
Posted on Dec 9, 2023|Japanese-Style Room [Non-Smoking][Wi-Fi Available]
Guest User
Locate in center of Gero town. Near bus stop.
There is private onsen that can make reservation with 3,000 yen.
Anyway the ***** bath also available. It’s great view on public bath. Onsen in this town is clear water.
English speaking staff with Kimono also good.
Hotel also provide dinner in your room and breakfast at FL.2.
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Price per night from:SEK 1,576
Posted on Mar 27, 2025
Guest User
The train arrived at Gero Station. I originally planned to walk to the hotel, but I saw the hotel sign as soon as I got out of the station. It was quite a surprise. The check-in process was very smooth. When we went through the formalities, the luggage had been delivered to the room. Then we arranged dinner and breakfast, explained the bathing time, and ladies could specially choose their favorite bathrobes, each one was different. The only drawback was that the bathhouse on B1 did not have an open-air bath, and the men's and women's baths changed at midnight. The next morning, I got up early to go to the open-air bath on the 5th floor. The hotel also had several buses to Gero Station the next morning.
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Price per night from:SEK 1,406
Posted on Dec 17, 2024
Yuzuojian
The shaking of the elevator 🛗 spills the cup of coffee. I felt very dangerous. Welcome drinks were very good. The service of Oden 🍢 and Ramen 🍜 is the best. The private open-air bath was not good, but the underground bath was good. For dinner, grilled meat on a pottery plate 🥩 Hobamiso is delicious. Free alcohol drinks were also good. The water splitting of the sub-flowing water in Hida was the most fun. At breakfast, Orange 🍊 was very sweet and delicious. I wish I had ice cream. In terms of price, I will give you a passing score. In addition, please provide customer service. I would like to use it again. Fireworks 🎇 also looked a little!
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Price per night from:SEK 806