Guest User
August 17, 2021
Never got to stay as machine to pay wouldn’t work and manger on the phone was very rude We drove to this hotel and arrived tired around 23:30h We had a booking and had to pay via a machine as there was no one at the premises. It didn’t work we tried different credit cards but no joy so we called the telephone number got a helpful lady that tried to help but no joy, so she said she wold tell the manager to come. I called back after a few minutes to ask how long aprox, just to be told the manager was uninterested. I asked if I could speak directly to the manager and was given their number, i called just be told that their machine works fine, after explaining that we had tried 3 different credit cards from different people and banks i was then told the hotel is closed for me and was just hung up on Its not a 5 star establishment but some basic decency wouldn’t be bad but guess the manager just couldn’t be bothered to come out. It left us with no where to stay the night, so as you can imagen I would never ever recommend this place unless you want to be treated like dirt and left with nowhere to stay Saying this i have stayed at many ibis establishments and always been pleasantly surprised