Apartamentos Spa Villa Pasiega

The appartment has a stunning view of the fields. It's very quiet and clean. The large king size bed is super comfortable. ensuite jacuzzi is wonderful. However it's completely isolated from the main hotel so we need to go outdoor for breakfast, restaurant and check out. It's a bit of huzzle because it rained heavily when we checked out. It's hard to manage all luggage, bin bag and umbrella at the same time. Although the appartment room rate is much higher than Hotel Spa Villa, we had less service and amenities. For example, housekeeping was not included so we need to throw our bin bag to the collection point outdoor by ourselves. Hence the Thermal pools are much smaller than Spa villa and was more crowed than a public pool especially during weekend when there were many families and kids. All kids liked to use the adult pools rather than their kid's pool! Not value for money. We requested pack breakfast at 7am on the check out day because we had early flight. One of the staff refused and said they had to follow the restaurant time table which are 8-11am. We asked another lady, Rachel, the next day and she was very kind and helpful, she communicated with the cafe and arranged pack breakfast with egg, coffee, water and fruits for us at 7am. Rachel is wonderful and the hotel need more staff like her who offered the best customer service.

Excellent place close to all Great breakfast buffet Private hot tub was a treat!

We stayed at this property 2 years ago and really liked it. Very clean apartment. We had two comfortable bedrooms. The kitchen was well equipped though I wish the refrigerator was full size as the apartment is meant for a family. It was nice to have a washing machine. We were able to wash our clothes. There is a nice spa with jacuzzi tubs and a pool with various water features. We did not go to the hotel restaurant though it was busy every day which means it is probably pretty good. There is nice grocery store Lupa within 5 minute walk. Everything you need can be purchased there. We would definitely recommend it for couples of families with kids.