Baan Nilrath Hotel Reviews

Very good clean hotel in a good location

Everything is fine. We're staying for the second time! Spacious room, good shower. Only the water was not always hot)

Good location, convenient transportation, clean and safe accommodation, good service staff, close to eating places and very good tourist attractions. Next time will come to visit again. 

We chose this hotel as it was close to railway station as we were catching the early train to Bangkok. The hotel was fairly centrally located to a number of convenience shops and bars. The room was quite spacious and lovely with a balcony. The hotel provided a towel rack for wet swim wear which was a nice touch. Breakfast was disappointing as very little food on offer with no flavor. Even though our receipt stated a 2 hour early check in this did not occur we were advised Checkin was 2pm and they were not able to check us in before that time. Even though all the cleaners gathering in the foyer for a catch up with reception staff. This occurred at 1:15pm as we sat waiting for Checkin to occur. We were greeted by one of the cleaning staff on our floor offering us swimming towels should we be going to the pool.

The staff were extremely polite and friendly. Everything was clean. the rooftop pool was modern and above the street noise, a good place to take a nap.

Property is very clean and staff is friendly and helpful. Rooms are basic and have comfortable beds with good water pressure and controlled temperature in shower. 2 nights we could hear noise from hallway stairwell and other rooms when we were trying to sleep after 11:00 pm. Parking is very limited for only about 6 cars and 6 motor bikes. The roof top salt water pool is nice but over salted with no deep end and closes at 7:00 pm I feel 10:09 pm is more appropriate. There are comfortable lounge chairs for relaxing and sun bathing. Staff at desk will only give 1 key card to access room so I had to leave my key card at the front desk when I went out with friends so my girlfriend could get back in the room when she finished work. The first night I forgot to leave the key and she had to sit in the stairwell waiting for me to return because the staff at the desk would not let her in the room even though she checked in with me and gave her identification along with mine. Very disturbing that I paid for a room for 2 people and would not let her in. Breakfast is from 7:00 am - 10:00 am. If you want to eat get there before 8:45 because the food at buffet style breakfast begins to run out and they do not seem to want to add more items like stir fried dishes and bacon. I feel that there are better choices in Hua Hin for that price. Hotel is within short walking distance to many bars, restaurants and the beach and I believe that is what you are paying for.

Small room. Pure customer service, it’s not international standard. The owner tried to cheat for paid reservation. I had paid reservation for 17 days and planned leaving a hotel for few days and returned back during my reservation. The staff asked me to return key and didn’t allow me leaving a hotel. The safety guard push and hit me. It sounds strange and awful but it’s happened.

Excellent hotel really friendly staff. Great location walking distance to beach restaurants bars. Five minute walk from Hua Hin train station. Clean rooms good aircon great value for money

We stayed at this Hotel in Feb 2023, which we have stayed before Covid hit the world. What a Fantastic Hotel, thankfully most Staff were still employed and made us very welcome after 3 yrs In which we couldn’t visit. Rooms very clean and spacious, Bathrooms are Great, Breakfast area is Cozy and the food is Great. Pool area is also very good on the 7th floor the views are great. We Love the Staff at this hotel, nothing is to much trouble, and we always have a laugh with the Staff. Hoping to see you guys soon. Cheers Paul aka Victa..🤣😘

Just returned from another enjoyable stay at this hotel. It is centrally situated in Hua Hin, close to all the attractions and transport links. The staff work tirelessly keeping the hotel immaculately clean and the owner is onsite everyday to ensure guests have a good experience.

All excellent staff members, always smiling and extremely helpful as well.. rooms were immaculate and bed comfortable, bathroom spotless and a massive shower as well.. coffee and tea in the room and a small refrigerator. Breakfast is basically made for you and delivered to your table along with unlimited coffees. We were able to park our car under cover, and the hotel is a five minute walk to Hua Hin beach, and restaurants.

What an amazing hotel, this hotel does not look much from the outside but what makes this place so special are the staff. From me they all get the tripple AAA = Amazing Awesome Attentive. From the start of my stay there untill i checked out it was just brilliant service i have stayed at mant 5 star hotels but the service here equals or is even better. The bathroom in my room looked as if it had just been refurbished loads of hot water with really good pressure, Nice Balcony area. Lovely rooftop pool on the 7th floor. Some English film channels and sport on the TV. And a very good breakfast, a little crowded at times but still very enjoyable. Excellent VFM . Would i stay again?Definately 100 per cent

I tested Covid - 19 positive two days prior to my Sept 10 flight to Thailand and had to cancel my trip. I informed my agent immediately and am informed that they told my hotel of this the day I was booked in. Baan Nilrath Hotel has a stated policy of a two day late cancellation fee but have informed my agent , Golfasian , that they will not refund any of the full ten day accommodation fee. No explanation was given for this decision. See I have stayed at this hotel previously and was satisfied with its staff and service but would never recommend it again.

So much to like about this hotel, staff were the best by far I have experienced very friendly helpful, they even knocked on my door all ladies singing happy birthday and a small cake, they noticed my dob on my passport. Wifi was brilliant in the room, room cleaned nicely each day. Will definitely return next year