Guest User
May 25, 2023
The hotel seems to be run with staff needs in mind rather than customers. The restaurant is not open on a Friday evening and the bar shuts at 9pm on other nights. There is no room service or mini bar. Under the beds are caked in dust, dirt and old socks. The curtains were falling down and there was constant noise from the boiler room right under the window. The room is stuffy but you can't open the window because the fumes blow in. The view is over asbestos roofs covered in muck, cigarette butts and discarded syringes. I was there for two nights. The television wasn't working on the first, and I was told to check the cables! I had checked what time latest check in was (10pm) and the woman was evidently irritated that I id not arrive until 9.45pm. Beyond this I can't rate the staff as I didn't see anyone. Having had very little sleep because of the boiler noise I received a call telling me I needed to check out in five minutes time, but there were no staff to be found when I tried to do so four minutes later.