Guest User
June 7, 2024
Had a wow weekend because we planned to check into the Wow Crest Hotel in Indore. They were spot on right after our booking was confirmed, calling to ask about our check-in, travel dates, and whether we required any assistance,a long forgotten but lovely gesture in the hotel industry today. The staff was courteous, the check-in process was smooth, and even the basic room we booked was super clean and well-stocked. The hotel has all the amenities and some lovely restaurants. The housekeeping team is super active, and the food is delicious. The hotel is situated in a comfortable location with no unwanted noise. Although the breakfast area is not grand in space, the staff was warm and welcoming, keen to serve. We specifically noticed how smoothly the entire operations were carried out under the guidance of their F&B manager, Mr. Jatinder, who was very much involved with his staff, ensuring all guests were comfortable. We highly recommend this hotel. We would like to thank Gajraj and Nitanjali for their brilliant service. Kudos to the hotel for hiring such an efficient staff. We are definitely coming back.