Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Jun 13, 2026
Alison 88The hotel room faces the Eiger Mountain, offering a beautiful and impressive view. There is also a common area on the 4th floor where guests can enjoy panoramic scenery around the hotel, creating a truly relaxing atmosphere. The staff were warm and welcoming. On my second day, I arrived at the restaurant after breakfast hours, yet the staff kindly prepared a coffee and a breakfast plate for me — such a thoughtful gesture. The front desk team were polite and very helpful throughout my stay.
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Price per night from:€174
Posted on Jul 28, 2024
AngelaYau
The hotel is uphill at the other end of grindelwald, not too close to Grindelwald station and Coop, fortunately the door is bus 121, 122, 123, but at first I saw Google map that it was a 15-minute walk from the train station only, but I knew it was quite hard to push luggage up the slope 
Fortunately, it is close to Pfingstegg and First cable car stations, and Jungfrau must either take bus 121, 123 or train to Grindelwald Terminal station, change to the Eiger Cable car, or go to Grindelwald station and take the Train to Kleine Scheidegg
Although I live up to 4/F, the room has no air conditioning, so insects have entered the room🫨
But the scenery is beautiful, the room is big, the worst thing is no refrigerator, can only cook the noodles in the room
Breakfast itself thought there was very little food, but you can order hot drink and egg separately, which is quite good
Although seeing hotel restaurant dinner seems to be praised by many people, but too expensive, the cheapest is the 4-course menu d fine din, have to over CHF100
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Price per night from:€357
Posted on Jan 4, 2026
1346633****
The hotel is located high up on a hill, offering great views on a clear day. It's also very close to Grindelwald station. Before check-in, the owner emailed me to fill out my personal information in advance, but it was a bit tricky to do, so I figured it would be easier to just fill it out at the front desk when I arrived. However, when I got there, the lady at the front desk was quite displeased and deliberately made me wait for a long time, claiming that if I had completed the online form beforehand, I wouldn't have caused such a delay. All in all, despite that, it's a charming local chalet with beautiful weather and scenery, making for a great experience.
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Price per night from:€157
Posted on May 23, 2026|Basic Shared Dormitory
Guest UserThis hostel boasts an unbeatable location, just a minute or two's walk from the Grindelwald Terminal, making transportation incredibly convenient.
The natural scenery is absolutely stunning. You can gaze upon majestic snow-capped mountains and lush green slopes, a truly magnificent and healing view. The dining area also offers fantastic views, so you can enjoy a beautiful mountain panorama while having breakfast. The breakfast selection is rich and varied, making for a great dining experience.
The overall facilities are new and well-maintained, and the amenities are comprehensive. The hostel has a good number of rooms. On my first day, I arrived quite late, and the staff left my room key in a locker by the entrance for self-check-in. It took me a bit of time to find my room initially. The bathrooms are communal and located outside the rooms, requiring a trip outdoors to use them. However, the communal areas are well-kept, and all facilities are fully equipped.
Considering all factors, the value for money at this accommodation is excellent. If you're looking to deeply appreciate Grindelwald's natural beauty and want a great base for sightseeing and photography, this hostel is a perfect choice.
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Price per night from:€64
Posted on Aug 4, 2025|Superior Two Bedroom Suite With Eiger View
Juzideouzhouji
We were traveling as a family and had specifically booked a family suite. This room was reserved more than a month in advance, and the price was quite high. However, we were very upset on the day of check-in, as the suite we were given was absolutely not the Executive View Suite I had booked. Although it was a suite, there was absolutely no view. After a long back-and-forth, with a lot of help from Trip.com customer service, we were moved to a different suite, but it still wasn't the room type I had originally booked. Since we were staying for two nights, we were moved to yet another suite on the second night, which finally matched the room type I had booked.
The hotel itself is good and highly recommended. The location is excellent, and after all, it's a five-star luxury hotel. However, the front desk staff was unfriendly on the day of check-in, which led to a very poor check-in experience.
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Price per night from:€347
Posted on Sep 3, 2025
Guest User
各方面都挺好的我們住了兩晚,酒店就在first山的半山腰Bort這個纜車🚡上下點,其中有個遊樂項目Trottibike的起點就在這裏終點在山腳,我們要在first玩所以定了這個酒店,酒店不大總共10多個房間,房間沒有空調,夏天上半夜有點熱,下半夜就沒問題,冬天有制暖器。如果入住這裏大家一定記得提前在下午五點前check in,因為我們要在山下的小鎮格林德瓦坐纜車上來的,纜車最後一班大概在下午5點-6點,除非是自駕車,不然晚上上來酒店很麻煩。大家如果喜歡安靜且希望窗户直接可以看first景色的話這裏就挺好的,酒店下面吃自助早餐的位置也很好對着雪山,房間價格還行,下山做纜車衹有一站,從Bort到山下十多分鐘。對了酒店旁邊還有個適合小孩玩的小樂園。
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Price per night from:€247
Posted on Dec 2, 2023|Lifestyle View
DonW1128Rating: ⭐⭐⭐⭐⭐ (5/5)
Is pleasure of staying at a wonderful hotel that left a lasting impression. From its impeccable design to the delectable breakfast, my experience was delightful overall. Although the weather didn't quite cooperate during my stay, the hotel's fantastic service more than made up for it.
The hotel's interior design is simply stunning. Every aspect of the decor exudes elegance and sophistication. The attention to detail is evident, and it creates a warm and inviting atmosphere throughout the premises. The architecture and furnishings are tastefully chosen, providing a luxurious and comfortable ambiance for guests.
One of the highlights of this hotel is undoubtedly the breathtaking view. Unfortunately, I encountered some bad luck with the weather during my stay, which limited my ability to fully enjoy the surroundings. However, even through the mist and rain, I could sense the beauty that lay beyond the hotel's windows. I can only imagine how magical it would be on a clear day.
The service at this hotel is truly exceptional. The staff members are attentive, friendly, and go above and beyond to ensure guests have a memorable experience. From the moment I arrived, I felt warmly welcomed and well taken care of. The hotel's commitment to customer satisfaction is evident in every interaction, making the stay truly enjoyable.
breakfast was simply delicious! The array of options available was impressive, catering to various tastes and dietary preferences. this hotel left a lasting impression on me. The well-designed interiors, the mesmerizing view (even through the rain), the exceptional service, and the mouthwatering breakfast made my stay truly remarkable. If you're looking for a hotel that combines elegance, comfort, and impeccable service, this is the place to be.
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Price per night from:€244
Posted on Sep 20, 2023
Anonymous User
This is an accommodation that made me cry and laugh during my trip to Switzerland :) First of all, if you look at the facilities, it is clean and nice since it was recently opened. There was an elevator and a kitchen available, but there were almost no dishes or appliances. There was no problem with cooking at all.
The location is a very far walk from Grindelwald Station, or a short bus ride away. 🌟Throw away the idea of walking with your luggage on the first day.🌟 This is a vertical hike that you can never climb without carrying your luggage. Be sure to check the bus schedule before taking the bus (it's convenient to use the SBB app). Your accommodation will give you a Grindelwald guest card, so you can ride the bus for free. (I had a Jungfrau VIP coupon, so I didn’t use it.)
The reasons I cried were:
1) As soon as I arrived, there was no one, so I called and waited for about an hour, but no one answered and didn't come. There were people staying, so I had to wait in the lobby. I had another number on my laptop, so I called, but no one answered.
2) While I was waiting, a man called and asked why I was calling. When I told him I wanted to check in, he said I was fully booked for today, so what did I mean? I told him my reservation number and he said he would understand. Later, he came running in from outside and asked for my passport. Didn't say a single word of apology. (I was very angry here.) Anyway, in conclusion, he said that there was a reservation history on Trip.com but not in his system, so he had me check it and said he would do something about it since there were no rooms available. However, his attitude was not that he was sorry and was trying to do something, but rather that he was annoyed with me.
3) In the end, they gave us our room keys condescendingly, as if they had made it very difficult for us to get a room, and we were very upset that they were sorry for waiting for an hour and that there was no compensation, but we wanted to rest in the room quickly, so we brought the keys up. However, as shown in the picture, they gave me a room without a terrace... Obviously, the room I paid for had a terrace on the reservation screen, and I made the reservation with that in mind, so when I went to argue with them, they said that the room I had reserved was that room.
(I was told that it was given to me because I had created a room, but when I went down and inquired, I found out that the room was originally assigned...)
4) Then, while showing a picture of the reservation screen on 'Booking.com', he enthusiastically emphasizes that the room may or may not have a terrace. The problem is that I paid through 'Trip.com' and the room type I booked on Trip.com is not available. All photos showed a terrace. When I said that, he got very angry and told me to cancel it for free and to leave if I didn't like it.
To be honest, these words sounded very threatening to me, and I was so intimidated by the man's attitude that I was afraid that he might do something to me. I sometimes wonder if they are speaking in such a threatening manner because I am a woman and Asian.
[I notified Booking.com's customer service center of my move, and now the reservation screen for the room I selected also includes a photo of a room without a terrace.]
Anyway, for this reason, I started my trip to Switzerland very angry and depressed. ㅠ ㅠ
This room does not have a terrace and has a tree view, as someone left in a Google review... lol Next time I go again, I think I'll just choose the room one level up because I'm worried about getting this room.
Also, the toilet and bathroom were attached together, so it was shared by 3 rooms. Please note.
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Price per night from:€226
Posted on Feb 8, 2026
Guest User
The Chalet Jungfrau in Grindelwald has an amazing location; you can see the 'dreamy hillside' right outside, with expansive views and absolutely stunning scenery. It's a shame the main building's view is slightly less spectacular than the annex. Overall, it was very comfortable. Breakfast was incredibly rich and varied, leaving you fully satisfied and starting the day on a high note. The only minor downside is that the facilities are a bit old and dimly lit. Overall, it offers good value for money. I highly recommend it to anyone who wants to see the 'dreamy hillside' and is looking for good value!
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Price per night from:€141
Posted on Apr 3, 2025
Daria
The hotel was located in the middle of the hill, just like many of the hotels in Grindelwald. There was free bus in the area so it was easy getting up and down. Yet, the bus service stops at around 6 or 7pm, and you will have to walk up the hill from the train station for about 20 minutes. Also, potentially because it was in the middle of the mountain or it was winter, it felt very dry in the middle of the night. It would be nice if there can be a humidifier in the room.
However, the view of the room is absolutely worth it. You can look at mountains like Eigerblick just from your room and the breakfast buffet, and it is extremely breathtaking.
The breakfast buffet included was decent, with fruits, bread, cereal, some hot food and drinks. In particular the eggs were very nicely done.
The bathroom looks a bit old-fashioned and narrow, with slightly insufficient lighting, but overall it was clean and good.
The service was generally good. We were greeted with great smiles and friendliness by the reception and staff at the breakfast buffet.
Overall it was an amazing stay and I would recommend it:)
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Price per night from:€204