Gateshead Hotels with Wifi

"Upon checking in the lade receptionist was quite rude to us never smiled either . In the evening we went to eat in the bar salad came with mud still on the leaves which then put us off our meals, I asked for refund . Receptionist came refunded our salad but not once from the restaurant staff or the receptionist did I receive an apology which is unheard of . Later I asked same receptionist for a late checkout as being a Leonardo Hotels member you can get this free of charge he said yes I shall mark that down. Today at 10am I was wanting to check that the evening receptionist had noted it down luckily I had checked as he hadn't even done it . The lady receptionist had to put it on . Would I stay again absolutely not ."

"A great, friendly welcome at reception when I arrived. Ground floor rooms only, so no stairs to worry about. The room was clean and very quiet with comfortable beds and a lovely shower room, plus a TV. The food was plentiful and cooked very well. It was nice and hot when it arrived, and in no way expensive. A great stay, thank you."

"Всё понравилось в целом, большая кровать, номер среднего размера, окна открываются. Разве что чайник в номере неудобный и поднос для кружек, места мало, поднос хлипкий, поэтому легко обжечься. Пешком от отеля до центра довольно близко, минут 20 прогуляться, воспользовались этой возможностью."

"I was terrified to use the communal toilet as a man was raving up and down the corridors at night. Despite 6 people complaining, he was not removed by police until early morning. Also, the cleaning staff were very loud at 08.30 Sunday morning disturbing my sleep further. It was a terrible stay the room, corridors & reception were clean and tidy. The bathroom a little smell of damp and strange wall painting but very clean. I didn't use the shower as I wanted to leave ASAP."

"The Embassy Hotel in Gateshead is a good value hotel and we had breakfast included. The breakfast was continental style with Instant porridge, a little watery, fruit, coffee and fruit juice. You could have a Pan Chocolat or a cereal bar instead. It filled a gap and saved having to spend more. The room was good and we got a double bed and three quarter double. I slept very well and my wife liked the other bed too. The bathroom and shower worked well and you get shampoo and soap thrown in. TV is around 30 inches with Freeview type channels. There were two chairs on the room but only one bedside table. We used a chair for another one. It would have been useful to have a fan in the room as the rooms seem quite warm, even with the window open. There is a themostate on the wall but it's not clear if it does anything. In winter there is an electric heater. There are bi sockets near the bed, so be aware of that fir charging. You can buy snacks at reception should you rush and there is a pub restaurant next door, which opens after 11 am. . One good thing us that there gs plenty of free parking but it gets fuller in the evening, due to pub customers. We didn't have an issue and it's nice to find free parking as many hotels now charge for this. Sleep was great, shower was great too basic over a bath but responded well to temperature changes. Towels soft bit scratchy. We gave said three times and there are some good deals to be found it you need to be in the Newcastle Area. There is the Metro Centre about a mile down the road if you don't get breakfast with Ihea and McDonald's etc, so you won't starve. The hotel itself is in a very good location just a minute off the A1 if you're heading further into Northumberland or down South towards London direction. The staff are very helpful and we checked in without an issue. If you ordered, and received breakfast from another site, not Best Western, make sure you show them the invoice including breakfast. Next time I think I would go to ZUkea for breakfast as it's good to have but not worth paying extra for, unless you want a bacon bap."

"Fantastic stay, when we arrived there was a problem with our room but the issue was sorted straight away. The room was lovely. We had a fantastic view. We had an executive room so had access to the lounge which as lovely, high tea in the after, drinks and hot food at teatime."

"First time.with my son 10. Friendly staff, nice pool and spa, good location. Basic but OK breakfast. It could do a bit better. Overall, we enjoyed it and good value for money"

"The hotel staff where very helpful and friendly the room was clean and bright beer was little expensive at the bar , breakfast good , overall an enjoyable stay would return ."

"Stayed here many times with work. Excellent location, super friendly staff and amazingly clean. Great value for money. Restaurant inside and bar which is a little expensive for what it is but there is a pub and carvery across the road (2mins walk). Parking is free and there is always loads of it. The hotel itself is on a bit of a retail park which can get busy at times but I’ve never struggled to park and I’ve stayed here at least 40 nights since April. I don’t write reviews to be fair. But credit where it is due."

"The Hotels lovely , the room was comfortable and nicely decorated . Negatives were we had a squeaky bed frame and the you could hear the occupant’s above us walking back and forward back and forward all night. The room would benefit from a king size bed breakfast was great English breakfast was a bit sparse with only one sausage and bacon , but there was continental breakfast available , eggs Benedict were lovely and beautiful views of the garden from the conservatory"