Guest User
April 30, 2024
A few years ago, I stayed at the ANA Continental Club Building, and it was a dream stay in every respect.
This time, I was traveling alone, so I saved a little and stayed in the Ocean Wing.
Since the price is different, it's inevitable that the rooms are slightly different, but is it really okay for the staff skills to be so different?
It's the same ANA Continental Hotel, right?
The staff at check-in was the worst.
Anyway, they always spoke half-heartedly and were not very clear.
They didn't repeat what I said. As a result, they didn't even make the reservation I asked them to make.
I would like to think that the other staff have more skills, but I was shocked because I was excited and had high hopes.
I also work in the service industry.
Let's put ourselves in each other's shoes and hone our skills even more.
Original TextTranslation provided by Google