SureStay Hotel by Best Western Jacksonville South
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
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SureStay Hotel by Best Western Jacksonville South

Health Protected
5018 University Blvd W, Jacksonville, Florida, 32216, United States
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Located in Jacksonville (Southside), SureStay Hotel by Best Western Jacksonville South is within a 10-minute drive of Museum of Science and History and Jacksonville Museum of Modern Art. This hotel is 6.3 mi (10.1 km) from TIAA Bank Field and 6.5 mi (10.4 km) from Cummer Museum of Art and Gardens.Show More
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hotel overview picture
3.2/5Cleanliness: 3.2
All 101 Reviews
Amenities
Public ParkingFree24-Hour Front DeskWi-Fi in Public AreasFreeSmoking AreaBusiness CenterFax/Copying Service
All Amenities
Surroundings
Airport: Jacksonville International Airport
(33.9 km)
Airport: Northeast Florida Regional Airport
(52.2 km)
Train: Jacksonville Amtrak Station
(20.9 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Pet Friendly Two Queen Room
5

Pet Friendly Two Queen Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Desk
Room Details
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Pet Friendly King Room
5

Pet Friendly King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Desk
Room Details
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Accessible King Room
5

Accessible King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Room Details
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Accessible 2 Queen Room
5

Accessible 2 Queen Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Room Details
Check Availability
Two Queen Room
10

Two Queen Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
TV
Room Details
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King Room
7

King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Room Details
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Guest Reviews(101)

3.2/5
Verified Reviews
  • Cleanliness3.2
  • Amenities3.2
  • Location3.2
  • Service3.2
Anonymous User
May 11, 2022
The service attitude is good, but the room equipment is poor, the sewer problem, the door lock problem, change three rooms in a row to avoid staying overnight, not recommended
Original TextTranslation provided by Google
Valerie
January 27, 2024
I have stated in convenience motels before but this by far is the most dirty I have ever been in. The sink was dirty, toilet seat was dirty, the bathroom floor needed to be wipe...I would give it a 2 out of 10. I was very disappointed. It looks very clean on picture but the room we stayed in was not anything I'm used to. And the only reason we had not left, it was because it was only for one night.
Karelia
January 26, 2024
Second time in SureStay Hotel while visiting family and it was good for spending the night and taking some breakfast. The orange juice is delicious. The room always clean and comfortable. This time the shower wasn't so good, but in general it was pleasant experience.
JORGE
January 15, 2024
This property is really bad, ******* shouldn’t promote them! It’s dirty, full of mold, smelled bad and there were holes on the walls. The room they gave us was horrible we switched to another and it was worse so we had to cancel our reservation and left to find another place to stay of how bad this place is!!! Do yourself a favor and don’t stay at SureStay!!!
Barbara
January 11, 2024
We appreciated the front desk staff allowing us to check-in early as bad weather was forecast to arrive. We made it in just in time.
Kymber
January 6, 2024
Charged for smoking in a room when in fact no one smoked in the room, there is no literal proof of smoking. We don’t even smoke at all. That’s the only major issue, other than that, everything was great.
Karelia
December 25, 2023
The staff is friendly, the checkin was fast and easy. Good parking and the room was very clean, good shower and comfortable bed. Breakfast was good.
James
January 17, 2024
First room tv didn’t work, and no light in bathroom, second room had roaches. Nice !
Rick
November 28, 2023
There was a strong smell in the room. Moldy and old urine smell. There was a large red stain on the floor (blood?). We were scheduled to stay there for a week, but after one night and a half can of Fabreeze, we checked out. The room seemed to be in poor condition over all.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 16 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.2/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Renovated: 2019
  • Number of Rooms: 81
Located in Jacksonville (Southside), SureStay Hotel by Best Western Jacksonville South is within a 10-minute drive of Museum of Science and History and Jacksonville Museum of Modern Art. This hotel is 6.3 mi (10.1 km) from TIAA Bank Field and 6.5 mi (10.4 km) from Cummer Museum of Art and Gardens.

Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and complimentary use of a nearby fitness facility.

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Make yourself at home in one of the 84 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Services & Amenities

Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at SureStay Hotel by Best Western Jacksonville South?

Prices at SureStay Hotel by Best Western Jacksonville South are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to SureStay Hotel by Best Western Jacksonville South?

The closest airport is Jacksonville International Airport. It is 33.9 km from the hotel and approximately a 23minutes journey by taxi.

What are the check-in and check-out times at SureStay Hotel by Best Western Jacksonville South?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does SureStay Hotel by Best Western Jacksonville South provide airport transfer services?

No, the SureStay Hotel by Best Western Jacksonville South doesn't provide airport transfer services.

What amenities and services does SureStay Hotel by Best Western Jacksonville South have?

SureStay Hotel by Best Western Jacksonville South has the following amenities and services: Parking, 24-Hour Front Desk, Wi-Fi in Public Areas.

Does SureStay Hotel by Best Western Jacksonville South have a swimming pool?

No, SureStay Hotel by Best Western Jacksonville South doesn't have a pool.

Does SureStay Hotel by Best Western Jacksonville South have fitness amenities?

No, SureStay Hotel by Best Western Jacksonville South doesn't have fitness amenities.

Does SureStay Hotel by Best Western Jacksonville South provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does SureStay Hotel by Best Western Jacksonville South have non-smoking rooms?

Yes, SureStay Hotel by Best Western Jacksonville South has non-smoking rooms. Please view the hotel listing for details.

Does SureStay Hotel by Best Western Jacksonville South provide breakfast?

Yes, SureStay Hotel by Best Western Jacksonville South provides breakfast.

About This Property

Nearest AirportJacksonville International Airport
Distance to Airport33.9KM
Nearest Train StationJacksonville Amtrak Station
Distance to Train Station20.91KM
Average Price FromUSD100
Hotel Star Rating2