Best Hotels with Gym in Jasper

Rooms were clean and laid out well. Nice size balcony. There was a complimentry fire log in the fireplace but the room was a bit to warm for me so no fire! Kitchenette was well stocked with everything we needed. Bathroom vanity is a bit small. We stayed 5 nights so I had more stuff! The bedroom in the loft is a good size. There is a safe up there. There is a tv up there as well as downstairs. No alarm clock. There is a closet for coats at the entry to the hotel room and another closet in the bedroom. As well, there are 3 drawers to store clothes in in the bedroom as well. The stairwell going upstairs is a bit narrow and the last three steps spiral to the room (narrow at one end and wide at the other end) just as the banister ends. It took this 60 yr old a day to get used of that, especially in the middle of the night! There is a plugin close to the too of the stairwell so bring a nightlight if you want. I was also grateful for the small oscalatong fan in the bedroom as it was warm up there! Try to get a room with a garden view if you can.

The furnishing in the room was nice and updated. However, I did not have a good sleep at night as there were a lot of noise and sound at night, probably coming from other room is using water. There was also slight noise coming from the fridge. For light sleeper, this room would not be ideal as the noise persisted through the night. Had feedback to the front desk but reaction was mild, perhaps nothing much can be done. Breakfast was very good and there is a variety of food items.

It is 2km away from the town of Jasper, like a resort. If you choose a standard room, like a guest house. Choosing a cabin is really great. The hut has a hob to cook for yourself, with underfloor heating and a fireplace. But driving in after dark is very dangerous. There is no trace of light + roadside stone. It is very dangerous for self-driving, and my car is scratched.

Arrived fairly late and we’re new to Jasper. So we decided to eat in for the first night. I knew we were in trouble when the young man at reception put a call through to an extension. His colleague in the back office told him there was no-one in. He merely shrugged and said “stuff happens”, not thinking for one second that he was showing appalling customer service. This was so unlike the usual excellent service we’d received all the way across Canada, I was surprised. So he turned to us. When we asked about the restaurant we were told it was open for breakfast only. And that was what it states on their website. We checked there and then. It doesn’t mention it! So I asked about the bar - was that at least open. “Yes”, he said. “At breakfast”. (I never actually tested that.) He continued to insist that the restaurant was not closed - it was merely only open for breakfast. In the end he shrugged again and said (with no sense of empathy) “Sorry, what can I say?” This was such a shame that this surly, uncaring man is the first face of the hotel, because the service we received from other staff members was much better. They don’t service the rooms, but a request for coffee, etc, was acted on in 5 minutes. I would have preferred real coffee mugs and glasses, but it’s a small point. The rooms themselves are large and comfortable, if a little dated. The hotel is situated about a 10 minute flat walk to the centre to town. And the town has a friendly welcoming feel to it. People would say hello as you walked in. So, sorry, Chateau Jasper, you need to train your reception staff. Or suggest they find a calling outside the hospitality industry.