Jaticempaka Hotels with Airport pickup service

Came here 2 times and got a bed sheet sorry to smell, the first time I didn't give a review because I was lazy, this is the second time I got this kind of bed sheet, next time if I didn't change it, at least check first

The most wonderful vacation! Luxury all the way and SERVICE that you won’t find anywhere else. We were taken to our own private dock by boat upon arrival. Our room was set up with fresh guacamole, welcome drinks and they had made pillows with each of our 3 kids’ names monogrammed on them! Personal touches like this will not be forgotten. Only complaint was the mosquitoes, but they may have been more prominent bc of the time of year we went. We will be going bac

Bed is not the same with the reservation, then air conditioner is not really good. But the location near the food culinary.

Staying at Superior Room. Room is compact but clean and comfy. TV needs to be upgraded as the quality of visual is bad (statics). I had to ask for bathroom mat. They didn't provide it. Cool way to serve water, by dispenser in the hallway. Staff were helpful and quick. Thanks a lot!

Been here with friends and colleagues. Located at very near by Taman Mini Indonesia Indah and surrounded by some popular foods tenants and minimarket. Spacious room and furniture has been refurbished but still using the old chair so it doesn’t match. Limited variety of foods at breakfast, the taste and quality also so so. Need some improvement at public areas since this is old hotel and needs maintenance and more attention to details. Another thing was dark parking area at night and very limited security guart at the area . Thank you Santika Taman Mini.. Will comeback to this hotel oneday!

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

The accommodation is clean, spacious and comfortable. There's a KTC and Starbucks right next to it, and an ATM on the 3rd floor. And the breakfast was better than I expected.

You may find this humble hotel serves a very nice hospitality. This hotel location is easy to reach. The receptionist promptly assists us on check in and out. The room is renovated, comfort, clean and spacious. Special touch in the room while you check in; the praying corner, the barcode for ordering room service, the welcoming arrangement (art towel, fruit, special printed welcoming note with guest picture). Love the view from the room. Food and beverages served in restaurant. The taste is so authentic homey Minang food and Chinese food – all tasty. You may find the various dishes. All Halal food and beverages. Love the bubur sumsum (rice flour porridge served with palm sugar), lontong sayur (rice cake with curry veggie soup). You will get lucky, when this hotel holds a special event, such as inviting the Indonesia Master Chef who live cooks in front of the guest. This hotel also has the masjid for pray, and 2 halls for meeting or special event.

The hotel's central location made it convenient for exploring the city, and the staff's warmth and professionalism enhanced the overall experience. I highly recommend this hotel for enjoyable stay in Jakarta.

I was stay in this hotel for business purpose during pandemic. The staff were friendly, food was tasty although for sahur time and the room was spacious, clean and nice view. The price itself was worth it. Over all it was a pleasant stay. I'll be back someday