Hotel excellent, Service Incredible, attention great, food delicious. Everything was ok. Nevertheless Trip offered us a Theater Tickets and the staff said, this is not a reservation from Hotel, they don’t have tickets, this issue need to clarify directly with Trip. Until now nothing clarified with trip. Offering extra events without respect about that is not a good service. Sorry. We took a foot bath Massage sesión, they had a extra charge for the oil they used. That was not fair. Nevertheless I will use again this hotel, reservation directly with hotel and no massage. As I commented, the best hotel in Jiuzhaigo.😌