Four Points by Sheraton Kalamazoo Reviews

really clean & nice. amenities were beyond expectations.

Front desk staff was pleasant and helpful. Room seemed clean. Breakfast buffet for $15? No thanks. Traffic noise was obnoxiously loud compared to other places I’ve stayed that were even closer to a highway. Fitness equipment is old. TV options were lacking. Overall, decent for just a place to sleep, but I’ll choose a different hotel next time. Average at best.

The buffet breakfast was excellent. The staff was great. The place needs a little bit of updating but the outside area, there's some abandoned things and needs some landscaping.

Staying here was great, no complaints. Easy fast check in/out. Big and Spacious room ... that being said my room did feel quite empty. Almost half of my room was nothing but blank space as if it was missing a sofa or something. Other than that bed was comfortable, I'd stay here again.

loved everything about it, including the warm and welcoming staff. would definitely stay here again.

I liked the large king deluxe room. The mattress was soft. The staff was courteous. I didn't like seeing a hair and toothpaste glob in the sink, urine splatter at toilet base, stained sheets, and tv that froze and pixelated often. The $15 breakfast buffet wasn't worth it. The food was old tasting. I was there about 7:30am.

The guy who checked us in was very friendly and helpful. I didn’t get his name but very very nice.

This hotel is a little dated and some things fall through the cracks. Carpets that need a better vacuum. Toilet paper out in the ladies' in the lobby. The beds themselves are quite comfortable but the soap/conditioner/shampoo dispensers aren't the most hygienic. For the price it's a bit lacking especially without any kind of Continental breakfast options. For the brand name, it's kind of a shame. I've stayed in much nicer Hilton's for the same price.

It was nice for the most part. When I went in no one was at the desk I had to look around then he was coming. Very nice though. The area seemed to be kept up for the most part. The shower had little pressure ans the body was and shampoo hooked in the wall was empty which was disappointing. The room was nice and clean.

My stay was very good - the room was clean and comfortable. My room was on the highway side and there was quite a bit of highway noise but not much can be done about that -

Four Points is conveniently close to Kalamazoo-Battle Creek International Airport. While many other hotel chains offer free continental breakfast, Four Points only offers a $15 per person buffet. The buffet is more extensive than a continental breakfast, but I would have settled for less food choices if it were offered free of charge.

I stayed for a week and it's nice. Clean rooms and friendly staff. Some of the paint in the bathroom is peeling in the room I stayed but it didn't bother me. Otherwise I had a good stay.

Very nice and quiet location. About 10-12 mins away from mall and shopping areas. I will definitely be returning again.. only complaint I have and it wasn’t a huge deal at all was that they have harder water so the water was discolored and needed softener.

Property could use updating. Reported clogged bathtub drain first day. Never corrected.